Molalla Rural Fire Protection Dist. #73

Thank you for giving us the opportunity to better serve you. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate you and want to make sure we meet your expectations.

1. Overall, how would you rate the service you received from the staff at Molalla Fire?

2. Overall, how would you rate the care you received from Molalla Fire?

3. Overall, how would you rate the quality of your customer service experience?

4. The billing department responds to my inquiries in a timely manner.

5. How long did it take for billing department to resolve your issue?

6. How many times did you contact the billing department before your problem was resolved?

7. Are you a FireMed Member?

8. If you would like to share any additional comments or experiences please enter them below.