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Customer Satisfaction Survey
*
1.
Which Department at Meeker County Social Services did you have contact with most recently?
(Required.)
Social Work
(Mental Health, Chemical Dependency, Children Services, Adult Services, Developmental Disabilities)
Intake
(Making a report or requesting new services for Children, Adults and MnChoices)
Financial Services
(SNAP, Cash, Emergency, Medical, Child Care Assistance, Long Term Care)
Child Support
Reception
(Front desk or answer main phone line)
Licensing
(Child Care or Foster Care)
Other
(Unknown or for a different reason)
*
2.
What is the name of the person you had contact with?
(Required.)
3.
I was greeted in a timely, pleasant, and professional manner by the receptionist.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
N/A
Comment
4.
The facility was clean, accessible, and safe.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
N/A
Comment
5.
During this visit, the worker explained things in a way that I could understand.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
Comment
6.
I know how to reach my worker again if I have questions or concerns.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
Comment
7.
My worker was knowledgeable and helped me learn about available services, programs, and resources.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
Comment
8.
I was treated with dignity and my culture/identity/race was respected.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
Comment
9.
I felt like my worker understood my situation and concerns.
Strongly Disagree
1 star
Disagree
2 stars
Neither Agree nor Disagree
3 stars
Agree
4 stars
Strongly Agree
5 stars
Comment
10.
Do you have suggestions that may help Meeker County Social Services or the worker serve you better? What did we do well?
11.
Would you like to be contacted by a member of our Management Team to discuss your experience?
Yes
No
Current Progress,
0 of 12 answered