Information collected about you and your specific responses to the questions below will not be shared with others and will be kept private. The information that you share will only be consolidated with the survey responses from others and reported in an unidentifiable aggregated summary format.

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1. Please provide your contact information. By completing this questionnaire, you consent to your responses being included in the study and will be supplied a data report upon the conclusion of the study. No identifying information will be published.

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2. How many employees work in your organization?

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3. As it relates to Workers’ Compensation, is your company:

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4. Which statement best describes how your investigation service provider(s) are selected?

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5. How involved are you in the oversight of your investigations program?

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6. How satisfied are you with your current insurance claim investigation results?

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7. What percentage of the time are you able to use investigative results to mitigate claims costs?

0% - Never 50% - Half the Time 100% - All the Time
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i We adjusted the number you entered based on the slider’s scale.

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8. Do you track the relationship between your investigation spend and the corresponding mitigated claims cost? (Example: $1 in investigation spend results in $5 of claims cost savings.)

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9. Rank the investigation types yielding the greatest returns on your investigation spend. 1, being the most effective and 5, being the least effective. Simply drag the options in your preferred order or select a number from the drop down menu.

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10. Rank the biggest factors considered when deciding on an investigation services provider. 1, being the most important and 6, being the least important. Simply drag the options in your preferred order or select a number from the drop down menu.

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11. How would you describe your anticipated future total spend on investigations?

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12. About how much is your company's annual investigation spend?

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13. Have any of the following prevented you from spending more on investigations?

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14. How satisfied are you with your current investigation programs ability to identify and prosecute fraud?

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15. How many new Workers' Compensation claims do you typically experience annually?

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16. Do you or your TPA / carrier require your investigations service providers to go through data security audits / share proof of acceptable data security controls?

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17. How frequently do you receive summary investigation performance results? For example: metrics on spend, service fulfillment, utilization, etc.

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18. What thoughts, ideas, strategies, insights or comments would you like to share with your peers about the use of investigations in the Workers’ Compensation claims handling process?

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