1. Customer Satisfaction Survey

100% of survey complete.

* 1. Staff member I interacted with:

* 2. What is your current position?

* 3. Please rate your level of satisfaction with the following aspects of pre-award services. NOTE – This survey does not include contract negotiation.

  Very Satisfied Met Expectations/Satisfied Not Satisfied N/A
Understanding of researcher needs
Functional/technical expertise of staff
Accessibility and courtesy of staff
PropStart ease of use
JasperSoft system information repository (Kuali Coeus Reporting)
Communication from OSP staff during proposal creation and submission process
Understanding and explanation of solicitation requirements
Review of proposals to ensure that solicitation requirements are met
Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations)
Assistance with electronic proposal submission
Overall satisfaction with pre-award services

* 4. If any selection above was marked not satisfied, what suggestions do you have for improving our response?

* 5. Please enter any additional comments you wish to make about the pre-award process at the University.