ThelmaLou Creations, LLC Customer Satisfaction Survey
Listening to customers has always been important to us. Your feedback will help us better serve people like you!
1.
How did you hear about ThelmaLou Creations, LLC?
Referred by a friend (word of mouth)
Website
Facebook
Instagram
Flyer/Business Card
Other
Other (please specify)
2.
Which of the following products have you purchased from ThelmaLou Creations, LLC before? (Please select all that apply.)
Drinkware
T-Shirts and Apparel
Gifts Items
Awards
Signage
Other
3.
The item(s) created, were they for you or for someone else?
Myself
Someone else
4.
Overall, how satisfied are you with ThelmaLou Creations, LLC?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not satisfied at all
5.
How would you rate the quality of our products?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How would you rate the value for money of our products?
Excellent
Above average
Average
Below average
Poor
7.
How responsive have we been to your questions or concerns?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
8.
How likely are you to purchase any of our products again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
If you were provided a mockup, how close was the item you received to your mockup design sent to you for approval?
100% Spot On
75% Close
50% Half Right
25% Was not even close
0% I was not provided a mockup