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Maintenance Service Survey
1.
What was the name of the Maintenance Technician who responded to your request?
2.
Overall, how would you rate the service you received from the Maintenance Technician who responded to your recent work request?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
3.
How well did we understand your questions and concerns?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How long did it take us to respond to your maintenance request or need?
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
5.
How satisfied are you with the resolution of your maintenance need or issue?
Satisfied
Dissatisfied
Other (please specify)
6.
How well do you understand the procedure for getting your maintenance request submitted?
Extremely clearly
Very clearly
Somewhat clearly
Not so clearly
Not at all clearly
7.
Do you have any other comments, questions, or concerns?
8.
Please let us know if you would like to be contacted about this Job. Thank you
No Need to Contact me, Thank you.
Please Contact me:
Name and Phone Please
