ACC Housing Modification Service - Case Manager and Assessor Survey

Question Title

ACC Claims Management and Housing Assessment Services are key collaborative partners of the ACC Housing Modification Service. Enable New Zealand is keen to receive your feedback about your experience of our services and we are keen to check in and ensure we get our services right for you. We know everyone is busy so we really do appreciate you taking the time to provide your feedback by completing this survey. Thank you.

To support Enable New Zealand's analysis of your feedback, the following information would be beneficial.

Client Name

Claim Number

Case Manager Name

Assessor Name

Question Title

Type of Housing Modification Service provided:

Grabrails only

Minor - no Building Consent required

Standard - Building Consent required

Complex - the footprint of the existing dwelling is extended

Advisory

Question Title

Are you completing this survey as a:

Case Manager - you will proceed to the section asking questions about Enable New Zealand

Assessor - you will proceed to the section asking questions about all Enable New Zealand parties involved in providing the Housing Modification Service