Survey 9-2024

Excalibur Systems Customer Survey

As part of our commitment to delivering the highest quality products and services, we are conducting a short customer survey to gather your valuable feedback in order to more effectively help you reach your avionics projects goals.

We greatly appreciate your continued support and partnership.
Thank you in advance.
The Excalibur team.

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* 1. Which avionics communication buses do you use? (indicate all that applies)...

MIL-STD-1553

MIL-STD-1760

MMSI

H009

AS5643 (IEEE 1394b)

CAN bus

CAN FD

ARINC-825

ARINC-429/575

ARINC-708/453

ARINC-664 P7 / AFDX

Ethernet

Gigabit Ethernet

Serial RS-232/422/485

Analog to Digital (D to A)

Fiber Optic

Other (please specify)

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* 2. Would a COM Express interest to you?

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* 3. If yes, in what Formfactor?

	Yes	No	Maybe
COM Express® basic	COM Express® basic Yes	COM Express® basic No	COM Express® basic Maybe
COM Express® compact	COM Express® compact Yes	COM Express® compact No	COM Express® compact Maybe
COM Express® mini	COM Express® mini Yes	COM Express® mini No	COM Express® mini Maybe

Other (please specify)

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* 4. If you have received Excalibur sales or technical support within the last 6 months, please rate the following:

	excellent	good	acceptable	needs improvement	bad
Response from our staff	Response from our staff excellent	Response from our staff good	Response from our staff acceptable	Response from our staff needs improvement	Response from our staff bad
Response given in a reasonable time frame	Response given in a reasonable time frame excellent	Response given in a reasonable time frame good	Response given in a reasonable time frame acceptable	Response given in a reasonable time frame needs improvement	Response given in a reasonable time frame bad
Our handling of your request or problem	Our handling of your request or problem excellent	Our handling of your request or problem good	Our handling of your request or problem acceptable	Our handling of your request or problem needs improvement	Our handling of your request or problem bad

Please give us your comments...

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* 5. If you have purchased an Excalibur product within the last 6 months, please rate the following regarding the purchased product.

	excellent	good	acceptable	needs improvement	bad	N/A
delivery time	delivery time excellent	delivery time good	delivery time acceptable	delivery time needs improvement	delivery time bad	delivery time N/A
prices	prices excellent	prices good	prices acceptable	prices needs improvement	prices bad	prices N/A
product features	product features excellent	product features good	product features acceptable	product features needs improvement	product features bad	product features N/A
documentation	documentation excellent	documentation good	documentation acceptable	documentation needs improvement	documentation bad	documentation N/A
quality	quality excellent	quality good	quality acceptable	quality needs improvement	quality bad	quality N/A
overall service	overall service excellent	overall service good	overall service acceptable	overall service needs improvement	overall service bad	overall service N/A

Comments

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* 6. What was the determining factor for purchasing Excalibur products?

Price

Service

Features

Quality

Other (please specify)

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* 7. Are you satisfied with our product(s)?

Yes

No

Please Comment:

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* 8. Excalibur offers tutorials in:
MIL-STD-1553, ARINC-429, ARINC-717, AFDX/ARINC-664 P7/Ethernet & ARINC-825/CANbus .
Are there any other tutorials that you would like to see Excalibur produce?

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* 9. For EXALT PLUS users: Any new features you would like added to enhance the capabilities of EXALT PLUS?

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* 10. Are there any emerging technologies or protocols that you believe will have a significant impact on avionics communication in the future? If yes, please share your insights

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* 11. Please fill in your contact information:

Name:

Company:

Country:

e-mail:

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* 12. Please let us know if there are protocols, platforms or functions that you would like to see Excalibur have on their products.

Any other comments would be appreciated.

Thank you for your time.