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* 1. Name:

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* 2. You are on the phone with a prospective client and after explaining their situation they ask you if they are eligible for naturalization. Because you are familiar with immigration law, you are confident that they are eligible. How should you respond?

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* 3. Which of the following are examples of providing legal information?

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* 4. You are a Phone Intake Volunteer at LIA and you have a question about how to use eImmigration. Who should you go to first?

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* 5. You are on the phone with a prospective client. She gives you her mailing address when you ask for it, but she mentions that she doesn't want her spouse to find out that she wants to apply for a green card. What should you do? (choose the BEST answer)

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* 6. You ask a prospective client to share with you the reason they are seeking services from LIA or the main immigration question they would like to have answered. The client hesitates and says that they would prefer to share this only with the attorney. How should you respond?

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