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* 1. Your name

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* 2. Enter the project name (or if project name not known, please enter appropriate project or service delivery description)

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* 3. Which of these roles would best describe your involvement with Rutledge AV?

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* 4. Please rate Rutledge AV's performance in the following areas:

  Exceptional Very Good Met Expectations Minor Improvements Needed Unsatisfactory Not applicable
Communication
Project methodology/ works program
Variations of designs/ equipment
Results
Selected project partners (manufacturers, sub-contractors etc)
Efficiency
Service (support and maintenance)
Resources (performance of project team)
Staff professionalism
Staff technical knowledge

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* 5. Please rate Rutledge AV's performance with regards to the system/s delivered:

  Exceptional Very Good Met Expectations Minor Improvements Needed Unsatisfactory Not applicable
Installation (quality of workmanship)
Consultation (in relation to any variations)
Equipment selected
Ease of use
System training provided
User manual

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* 6. Please rate Rutledge AV's performance in the following areas when consulting with our staff:

  Exceptional Very Good Met Expectations Minor Improvements Needed Unsatisfactory Not Applicable
Supportive and easy to work with
Respond to my queries in a timely manner
Have sufficient technical knowledge
Offer innovative design ideas and recommendations

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* 7. Do you have any current issues/ concerns relating to our delivery of services?

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* 8. Is there anything we can do to improve the delivery of our services?

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* 9. Would you like to be contacted by a member of our management team to discuss any concerns/ issues you have identified?

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* 10. In which state/territory of Australia are you located?

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* 11. Do you have any suggestions on how we can improve the quality of our services?

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* 12. Would your company be interested in finding out more about any of the following services provided by Rutledge AV?

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* 13. How did you hear about Rutledge AV?

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