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1. What is your Employee Number (This is recorded on your Payslip advice)

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2. What is your store number?

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3. What is your first name?

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4. The key goals of a general induction of staff at a store or warehouse include which of the following?

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5. Which of the following should you do in case of Fire or Emergency?

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6. In the event of a Fire or Emergency, should you re enter the building before an all clear has been given? Yes or No?

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7. When using the Fire Extinguisher, we have the PASS abbreviation, what does it mean?

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8. In regards to risk management, how often should store managers conduct store inspections?

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9. Which control below offers the highest level of health and safety protection?

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10. Which control below offers the lowest level of health and safety protection?

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11. As a worker, who would you report an accident at work to?

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12. All persons working for Mr Toys (workers), including employees and contractors, have an important role in ensuring that risks arising from our work activities are minimised. Workers are expected to actively participate in managing health and safety risks within the workplace. Specifically workers must:

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13. When using a step ladder that is not a platform ladder, which of the following is NOT True?

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14. Training is to occur when a person is inducted into a job, when new equipment is installed or used, or when a new manual task is introduced. Store Managers must provide ongoing training and are responsible for monitoring staff and ensuring manual handling techniques used are appropriate for the task. The Store Manager should speak to a supervisor if they are uncertain on how to provide training for the task. True or False?

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15. In regards to Security Cameras, which is incorrect?

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16. What should you do in the event of a robbery or violent incident occur in the workplace?

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17. Carrying a personal duress alarm provides extra security. In what circumstances is this extra security needed in particular ?

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18. Mr Toys Toyworld should always be a welcoming place to shop and work.

Threatening, harassing or abusing our team is not acceptable.

It is important that our team is in control of the store at all times. Our staff can take the following actions for anybody who is threatening, harassing or abusing our team.

• A person who is threatening, harassing or abusing our team will be asked to leave the premises.
• Police can be called if they do not leave the premises.
• A personal or duress alarm may be activated.
• Banning the person or persons from the store and referring them to police.


When dealing with someone who is threatening, harassing or abusing our team, what actions can a team member take?

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