Volunteer Survey April 2020

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* 2. Do you volunteer at:

The Reservoir office

The Fitzroy Office

For the DIOS Program

At the NJC

Other (please specify)

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* 3. What specific area do you volunteer with?

Generalist Night Service

Night Service Family Law Clinic

Night Service Animal Law Clinic

Night Service LGBTQI Clinic

Generalist Day Service

Day Service Family Law & Family Violence

Day Service Criminal Law

Day Service Outreach Program (Drug/Prison)

Day Service Social Action Team

Other (please specify)

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* 4. What is your volunteer status?

Administration Assistant

Paralegal

Junior Lawyer (Supervised PC)

Experienced Lawyer (Unrestricted PC)

Policy Researcher

Intern/PLT

Other (please specify)

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* 5. How long have you been volunteering with us?

have only just applied

Less than 1 year

1-3 years

4-7 years

8-10 years

10+ years

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* 6. With what frequency are you rostered on to attend a shift?

Once a week

twice a week

three times a week

Fortnightly

Monthly

Other (please specify)

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* 7. Answering as honestly as you can, do you attend your rostered shift:

4 out of every 4 shifts

3 out of every 4 shifts

2 out of every 4 shifts

1 out of every 4 shifts

Comment field (optional)

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* 8. For what reason do you usually not make a volunteer shift (Pick 1 or 2 most relevant)?

Work commitments

Study commitments

Family commitments

Last minute change of circumstance

Illness

Other (please specify)

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* 9. What motivated you to begin volunteering with FLS? (you can select up to 3)

Develop new skills

Social connection

To use the skills I already have

Involvement in a cause I'm passionate about

Contribute to my community

Opportunity for professional development

Experience new things

Other (please specify)

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* 10. Did you attend an induction meeting before you began volunteering?

Yes

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* 11. If yes, how helpful was the induction session in preparing you for volunteering with us?

Not helpful

Barely helpful

Somewhat helpful

Very helpful

Extremely helpful

Not helpful

Barely helpful

Somewhat helpful

Very helpful

Extremely helpful

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* 12. What else would you like the induction session to cover or include?

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* 13. Regarding your experience as a volunteer, how well do you feel supported?

Not at all

Very Little

The right amount

Very well

Excellently

Not at all

Very Little

The right amount

Very well

Excellently

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* 14. Regarding your experience as a volunteer, how well do you feel appreciated?

Not at all

Very Little

The right amount

Very well

Excellently

Not at all

Very Little

The right amount

Very well

Excellently

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* 15. Does the experience of volunteering meet your expectations?

Not at all

Very little

The right amount

Very well

Excellently

Not at all

Very little

The right amount

Very well

Excellently

Follow up comments?

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* 16. Please provide up to 3 suggestions of improvements that could be made to the volunteer program.

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* 17. Where did you learn about volunteering with us?

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* 18. How likely are you to recommend volunteering with us to a colleague or friend?

not likely

likely

very likely

not likely

likely

very likely

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* 19. Are you currently (can choose multiple):

Employed full time

Employed part time

Studying full time

Studying part time

Other (please specify)

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* 20. Are you interested in the CPD sessions offered by FLS?

Yes

Unsure

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* 21. Please provide up to 3 CPD topics you would be interested in FLS providing.

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* 22. Are you interested in attending social gatherings organisied for/by the volunteers?

Yes

Unsure

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* 23. There were plans to organise a Volunteer Committee last year. A Volunteer Committee would provide assistance and guidance for volunteers, as well as co-ordinate actions and representation. Would you be keen to see a Volunteer Committee formed?

Yes

Unsure

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* 24. Would you be willing to participate in said committee?

Yes

Unsure

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* 25. FLS is about to launch a Volunteer recruiting, rostering and communication app for all volunteers to sign up to. As each volunteer MUST sign up to this new software via online application, how likely are you to go through this process to continue volunteering with FLS? Please select one of the following:

I will not continue volunteering with FLS because of this new process

I would like to continue to volunteer, but may need assistance with the application/sign up

I am happy to reapply and sign up to this new system and continue volunteering

Other (please specify)

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* 26. Currently the "regular" volunteer program has been suspended and we are looking at different ways to continue to provide a service for our clients. One possibility is that we have a pool of lawyer volunteers who would be willing to take phone appointments from refereed clients. Would you be interested in participating in such a service? And if so, what is your area of specialty (so we have a snapshot of the areas of law we might be able to cover).

Yes

Area of law:

Volunteer Survey April 2020

Thank you for taking the time to answer this survey.

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* 1. Are you a DAY TIME or a NIGHT TIME volunteer?

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* 2. Do you volunteer at:

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* 3. What specific area do you volunteer with?

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* 4. What is your volunteer status?

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* 5. How long have you been volunteering with us?

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* 6. With what frequency are you rostered on to attend a shift?

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* 7. Answering as honestly as you can, do you attend your rostered shift:

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* 8. For what reason do you usually not make a volunteer shift (Pick 1 or 2 most relevant)?

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* 9. What motivated you to begin volunteering with FLS? (you can select up to 3)

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* 10. Did you attend an induction meeting before you began volunteering?

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* 11. If yes, how helpful was the induction session in preparing you for volunteering with us?

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* 12. What else would you like the induction session to cover or include?

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* 13. Regarding your experience as a volunteer, how well do you feel supported?

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* 14. Regarding your experience as a volunteer, how well do you feel appreciated?

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* 15. Does the experience of volunteering meet your expectations?

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* 16. Please provide up to 3 suggestions of improvements that could be made to the volunteer program.

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* 17. Where did you learn about volunteering with us?

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* 18. How likely are you to recommend volunteering with us to a colleague or friend?

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* 19. Are you currently (can choose multiple):

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* 20. Are you interested in the CPD sessions offered by FLS?

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* 21. Please provide up to 3 CPD topics you would be interested in FLS providing.

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* 22. Are you interested in attending social gatherings organisied for/by the volunteers?

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* 23. There were plans to organise a Volunteer Committee last year. A Volunteer Committee would provide assistance and guidance for volunteers, as well as co-ordinate actions and representation. Would you be keen to see a Volunteer Committee formed?

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* 24. Would you be willing to participate in said committee?

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* 27. Please feel free to make any other comments or give any other feedback below. Thank you for your time.