* 1. How likely is it that you would recommend our products to a friend or colleague?

* 2. What product areas would you like to see more of?

* 3. Are there other areas not mentioned that you'd like to see?

* 4. Overall, are you satisfied with your experience using our products?

* 5. How easy is it to find the information you are looking for on our website?

* 6. How visually appealing is our website?

* 7. How easy is it to download files from our website?

* 8. What type of service user are you?

* 9. What type of our products have you used?