Customer Service Survey Question Title * 1. Please tell us the date of your customer service experience with municipal staff: Date / Time Date Question Title * 2. Please tell which department you dealt with Chief Administrative Office Building / Septic Clerk's Office Communications and Media Customer Service Economic Development and Business Environmental Services Fire and Emergency Services Finance and Taxes Human Resources Municipal Law Enforcement Planning Recreation / Parks & Facilities Operations - Roads Other (please specify) Question Title * 3. Please describe your experience Question Title * 4. Overall, I was satisfied with the amount of time it took to get the service I needed Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. I was satisfied with the overall quality of the service delivered Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 6. Staff were knowledgeable Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 7. How can we improve on our Service Question Title * 8. Would you like a representative to follow up with you regarding your feedback? Yes No If you wish to be contacted, please provide your contact information below Question Title * 9. Full Name Question Title * 10. Email Address Notice of Collection: Personal information contained on this form is collected under the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purpose of processing this request. Questions about this collection should be directed to the Corporate Customer Service Supervisor. Done
