Availability of technician when needed
Availability of technician when needed Excellent
Availability of technician when needed Good
Availability of technician when needed Adequate
Availability of technician when needed Poor
Availability of technician when needed Unacceptable
Availability of technician when needed N/A
Technician arrived when promised
Technician arrived when promised Excellent
Technician arrived when promised Good
Technician arrived when promised Adequate
Technician arrived when promised Poor
Technician arrived when promised Unacceptable
Technician arrived when promised N/A
Checked in with you before starting job
Checked in with you before starting job Excellent
Checked in with you before starting job Good
Checked in with you before starting job Adequate
Checked in with you before starting job Poor
Checked in with you before starting job Unacceptable
Checked in with you before starting job N/A
Technician's ability to diagnose problems
Technician's ability to diagnose problems Excellent
Technician's ability to diagnose problems Good
Technician's ability to diagnose problems Adequate
Technician's ability to diagnose problems Poor
Technician's ability to diagnose problems Unacceptable
Technician's ability to diagnose problems N/A
Technician brought the correct parts to complete the job
Technician brought the correct parts to complete the job Excellent
Technician brought the correct parts to complete the job Good
Technician brought the correct parts to complete the job Adequate
Technician brought the correct parts to complete the job Poor
Technician brought the correct parts to complete the job Unacceptable
Technician brought the correct parts to complete the job N/A
Completed service work when promised
Completed service work when promised Excellent
Completed service work when promised Good
Completed service work when promised Adequate
Completed service work when promised Poor
Completed service work when promised Unacceptable
Completed service work when promised N/A
Communicated what was done and why
Communicated what was done and why Excellent
Communicated what was done and why Good
Communicated what was done and why Adequate
Communicated what was done and why Poor
Communicated what was done and why Unacceptable
Communicated what was done and why N/A
Cleaned up their work area properly
Cleaned up their work area properly Excellent
Cleaned up their work area properly Good
Cleaned up their work area properly Adequate
Cleaned up their work area properly Poor
Cleaned up their work area properly Unacceptable
Cleaned up their work area properly N/A