Financial support from Stonewater Autumn 2023 Question Title * 1. Name Question Title * 2. Email Question Title * 3. Address Question Title * 4. Thinking back over the year, do you think managing your finances has become easier or harder since January? Much easier About the same Much harder Question Title * 5. Have your financial circumstances changed since the beginning of 2023? Yes No Question Title * 6. If you answered "yes" please let us know what has changed. Question Title * 7. Were you aware Stonewater offered the services on the attached flyer? Yes No Question Title * 8. If you weren’t aware how do you think Stonewater could make customers more aware of the support available? Email Social media and the Hubb Newsletter Text message Phone call Website MyHome Other (please specify) Question Title * 9. Do you think you may use any of the services in the enclosed flyer? Yes No Not at the moment, but maybe in the future Prefer not to say Question Title * 10. What support would be useful to help you improve your overall financial situation? Reducing Costs Earning more money Help to budget Help with debt Other (please specify) Question Title * 11. In what circumstances do you think a grant could help? To assist in buying everyday essentials Unexpected expenditure like car going wrong or washing machine breaking down To assist in buying school uniform To buy white goods for the home like washing machine, fridge etc To buy furniture for the home Other setting up home costs To assist in buying equipment to work Other (please specify) Question Title * 12. Would you like to join an online conversation about the support we offer? Yes No Question Title * 13. If you needed financial advice or support, where would you go? Friends or family My local council Charities like Clean Slate or Turn2Us Citizen’s Advice Local community groups Stonewater I don’t tell anyone Money-saving websites like MoneySavingExpert Money advice sections of magazines and newspapers Bank or building society Financial planner Social media Other (please specify) Question Title * 14. Which of these places have you sought support from before? (tick all that apply) Friends or family My local council Charities like Clean Slate or Turn2Us Citizen’s Advice Local community groups Stonewater I don’t tell anyone Money saving websites like MoneySavingExpert Money advice sections of magazines and newspapers Bank or building society Financial planner Social media None of the above Other (please specify) Question Title * 15. Do you find the information that Stonewater sends you about rents and service charges easy to understand? Yes No Question Title * 16. If you have any other comments or questions on how Stonewater could help customers who need financial support let us know here. If you’ve got a personal query or complaint – please get in touch directly. Question Title * 17. Would you like to be entered into our prize draw? Yes No Done