Kottonsea Customer Feedback Survey Question Title * 1. How did you hear about us? Social media (e.g Instagram, Facebook) Word of mouth Online Search (e.g Google) Local Event / Market Other (please specify) Question Title * 2. How likely is it that you would recommend Kottonsea to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 3. If purchased from us, how satisfied are were you with your order? Very Satisfied Satisfied Average Needs improvement Have yet to order from you.. Question Title * 4. How could we improve / what does our company do well? Question Title * 5. When buying baked goods, what is the most important aspect? Flavour Appearance / Design Price Customer loyalty to a particular buisness The source of ingredients, organic Being able to personalize entirely Question Title * 6. How far are you willing to travel for baked goods? Less than 10 minutes 10-15 minutes 15-20 minutes More than 30 minutes Question Title * 7. Out of these products, which would you purchase? Check all that apply Tarts (e.g lemon meringue, panna cotta, decedent chocolate, etc.) Pastries (e.g puff pastry, toaster pastry, chocolate croissant, etc.) Petit Gateau Macaron ice cream sandwich Macaron cake Chocolate chips, Brownies Asian Desserts (e.g puto, empanada, pandesal, egg waffles) Question Title * 8. What has influenced you to gain interest and/or purchase from us? The advertisements on social media The baked goods itself Trying something new To support small local businesses Question Title * 9. How likely are you to order our product again in the future? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 10. Overall, how would you rate Kottonsea's baked goods? Done