1. Customer Satisfaction Survey

100% of survey complete.

* 1. The post award staff member I interacted with:

* 2. What is your current position?

* 3. Please rate your level of satisfaction with each of the following aspects of post-award services.

  Very Satisfied Met Expectations/Satisfied Not Satisfied N/A
Understanding of researcher needs
Functional/technical expertise of staff
Accessibility and courtesy of staff
Timeliness of services
Assistance with purchasing transactions
Assistance with P-card transactions
Assistance with PCR transactions
Initial award setup
Explanation of agency-specified award conditions
Information about status of project budgets
Assistance with financial reporting
Assistance during closeout process
Overall satisfaction with post-award services

* 4. If any question above was marked Not Satisfied, what suggestions do you have for improving post-award services?

* 5. Please enter any additional comments you wish to make about the post-award process at the University.