* 1. What services have you accessed at Bridges for Learning?

* 2. How satisfied are you with the services you accessed in 2016?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Speech Pathology
Occupational Therapy
Psychology
Physiotherapy
Special Educator
Therapy Group Program
Family Support

* 3. How would you rate the therapists working with your child?

  Very Bad Bad Ok Good Very Good N/A
Speech Therapist
Occupational Therapist
Psychologist
Physiotherapist
Special Educator
Therapy Group staff

* 4. For each of the following statements please indicate your response that best relates to your experience at Bridges for Learning

  Never Some of the time Most of the time All of the time N/A
The staff really listen to my concerns and requests
The staff provide me with the information I need to understand my child's challenges
The staff recognise my child and family's strengths
The staff have discussed different ideas on how to support my child in the community e.g. preschool/childcare, school, family activities,
The staff provide me with information about the National Disability Insurance Scheme (NDIS)
The staff support me when I make a decision
The staff encourage and support me to seek out the assistance my child needs.

* 5. What do you like most about  you and your child's experience at Bridges for Learning?

* 6. If you had a concern/ complaint how comfortable would you feel raising it with a staff member?

* 7. Which of the following ways have you used to access information about Bridges for Learning?

* 8. How likely is it that you would recommend Bridges for Learning to a friend or colleague?

Not at all likely
Extremely likely

* 9. At Bridges for Learning we are always looking for ways to improve our service. Our goal is to be the best quality therapy service locally.  If you were to give the team at Bridges for Learning one piece of advice, what would it be?

Thank you for your time and for allowing us the opportunity to work with you and your family. Your feedback is invaluable to us.

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