* 1. Add your name and company contact details

* 2. What aspects of your customer service are of most concern to your organisation?

* 3. Would you be interested in improving your teams performance through training and motivation?

* 4. When do you review your training needs?

* 5. Do you prefer training on site or external training venue or a combination of both?

* 6. Do you prefer to hold regional or national training days?

* 7. Tell us your preferred choice of training schedule.

* 8. What day of the week do you most prefer to run training programs?

* 9. Which of the following would influence your decision to register for a training course?

* 10. Within your organisation who makes the final decision to procure training

* 11. What business sector is your organisation?

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