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* 1. What is your overall impression of Associated Tractor Service Inc?

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* 2. How did you find Associated Tractor Service Inc.?

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* 3. What brought you in today?

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* 4. What could we do to make your experience at Associated Tractor Service Inc. better?

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* 5. Did the employee that helped you Thank You for your business?

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* 6. Were you treated with respect?

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* 7. Who did you interact with today?

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* 8. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY
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