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Copy of Customer Feedback Survey - Fort Erie Crystal Shop (FECS)

Evaluation Survey

I am celebrating my fourth anniversary as Fort Erie Crystal Shop this month! As one of my valued customers, I am reaching out to celebrate this milestone and see how I can improve my shop, inventory, and customer service. Do you have 3 to 4 minutes to share your thoughts with me today? Your feedback means the world to me.
If some of the answers don't fit or you have other suggestions or input, please Email Kathleen@crystalshopfe.ca to add more about the shop and what you might feel would be a nice addition.
1.How often do you shop at Fort Erie Crystal Shop in a year?(Required.)
2.How many stars would you rate the quality of the crystals, specimens, and jewelry that I carry? (5 is PERFECT and 1 is TERRIBLE)(Required.)
3.How many stars would you rate the overall variety and selection of items available in my shop? (5 is PERFECT)(Required.)
4.How do you feel about my pricing in terms of the overall value for your money? (5 is PERFECT)(Required.)
5.How would you rate the layout, vibe, and convenience of this location? (5 is PERFECT)(Required.)
6.In addition to my storefront, I also run an online store. (crystalshopfe.ca)
How would you rate your experience using my website to browse for items and place orders? (5 is PERFECT)(Required.)
7.I am looking to expand what I offer as I enter my fifth year! Is there anything specific you would love to see me carry in the future?(Required.)
8.Taking everything we've talked about into consideration, how would you rate your overall experience with the Fort Erie Crystal Shop over the years?(Required.)
9.Word of mouth and digital support mean everything to a sole proprietor like me. Are you currently connected with me online, such as following my journey on Instagram or having left me an honest Google review?(Required.)
10.That is all the questions I have for you today! Thank you so much for taking the time to share your feedback—it helps me serve you and the Fort Erie community so much better.
Is there anything else that you would like to add to the survey?
Email Kathleen@crystalshopfe.ca to add more about the shop and what you might feel would be a nice addition.
Since I am celebrating my fourth anniversary all month long, I would love to invite you to personally stop by and check out the recently renovated space if you haven't seen it yet. Send me an email to get on my mailing list as well. Mention this survey.(Required.)