SCTC Special Services Satisfaction Survey Question Title * 1. Please choose the option that reflects your opinion about your experiences with the Office of Special Services: Excellent Good Fair Poor Quality of Customer Service Quality of Customer Service Excellent Quality of Customer Service Good Quality of Customer Service Fair Quality of Customer Service Poor Knowledge of Staff Knowledge of Staff Excellent Knowledge of Staff Good Knowledge of Staff Fair Knowledge of Staff Poor Courteousness of Staff Courteousness of Staff Excellent Courteousness of Staff Good Courteousness of Staff Fair Courteousness of Staff Poor Overall Experience with Special Services Overall Experience with Special Services Excellent Overall Experience with Special Services Good Overall Experience with Special Services Fair Overall Experience with Special Services Poor Question Title * 2. Were you greeted in a prompt and friendly manner when you came into the office? Yes No Question Title * 3. Were staff able to answer your questions and address your concerns? Yes No Question Title * 4. If not, were they able to provide you with a resource referral that might be able to assist you? Yes No Question Title * 5. Who assisted you today? Question Title * 6. Is there anything we can do to improve your experience with our office on your next visit? Question Title * 7. Do you have any additional thoughts or comments? Done
