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EMSL Family of Companies - Client Feedback Survey

1.Name (Optional)
2.Company Name (Optional)
3.Your Company City, State (Optional)
4.EMSL Customer ID (Optional)
5.How likely would you recommend EMSL to a colleague and/or friend?(Required.)
Not Likely
Extremely Likely
6.Please choose the top four (4) factors most important to you when choosing a lab:(Required.)
7.Please rate EMSL's performance in the following areas:
Excellent
Good
Fair
Needs Improvement
Poor
Not Applicable
Accounting and Billing Practices
Ability to Meet Requested Turn-Around-Times
Cost of Services
Customer Service
Data Quality & Accuracy
Knowledge of Laboratory Staff / Account Manager
Laboratory Location
Report Options/Format
Services Offered
Technology (EMSL's LABConnectTM, EMSL App, Lab-Connect, Shopping Cart, etc.)
8.Is there any specific feedback you would like to provide? We value any thoughts about your experience (positive or negative), and/or how we can improve upon our service and product offerings.
9.Please indicate which EMSL, LA Testing, EMSL Canada, or MPL lab location(s) you use (You may select more than one):(Required.)