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Identilab Feedback
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1.
How would you rate the customer service of Identilab staff?
(Required.)
Exceeded expectations
Met expectations
Below expectations
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2.
Were your questions answered clearly and to your satisfaction?
(Required.)
Yes
No
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3.
How did you find out about Identilab?
(Required.)
Word of mouth/recommendation
Google or other search engine
Department of Home Affairs
National Association of Testing Authorities (NATA)
Other (please specify)
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4.
Did you receive your results within the expected timeframe?
(Required.)
Results were received faster than expected
Results were received as expected
Results took longer than expected
I had no expectations
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5.
How likely is it that you would recommend our services to a friend or family member?
(Required.)
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
6.
Is there anything else you would like us to know about your experience? What would have made your experience with us better?
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7.
Please enter your email address so that we can contact you regarding your feedback.
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Email address
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