Library Survey

Community Survey

The Summit County Library Board is interested in the views of community members. Please share your levels of satisfaction with various library services and input for future goals.

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* 1. Where do you live?

Breckenridge area

Frisco/Copper area

Silverthorne area

Dillon area

Summit Cove/Keystone/Montezuma area

Outside of Summit County

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* 2. Please select your level of satisfaction with Summit County Library (all sites)

	Not Satisfied - Needs Lots of Work	Somewhat Satisfied - Could Be Better	Neutral	Satisfied - Good	Very Satisfied - Excellent	N/A
Website	Website Not Satisfied - Needs Lots of Work	Website Somewhat Satisfied - Could Be Better	Website Neutral	Website Satisfied - Good	Website Very Satisfied - Excellent	Website N/A
Downloadable Collection - E-books & Audiobooks	Downloadable Collection - E-books & Audiobooks Not Satisfied - Needs Lots of Work	Downloadable Collection - E-books & Audiobooks Somewhat Satisfied - Could Be Better	Downloadable Collection - E-books & Audiobooks Neutral	Downloadable Collection - E-books & Audiobooks Satisfied - Good	Downloadable Collection - E-books & Audiobooks Very Satisfied - Excellent	Downloadable Collection - E-books & Audiobooks N/A
Communication - E-blasts & E - Newsletters	Communication - E-blasts & E - Newsletters Not Satisfied - Needs Lots of Work	Communication - E-blasts & E - Newsletters Somewhat Satisfied - Could Be Better	Communication - E-blasts & E - Newsletters Neutral	Communication - E-blasts & E - Newsletters Satisfied - Good	Communication - E-blasts & E - Newsletters Very Satisfied - Excellent	Communication - E-blasts & E - Newsletters N/A
Access to Books and Materials Outside of Summit County Library	Access to Books and Materials Outside of Summit County Library Not Satisfied - Needs Lots of Work	Access to Books and Materials Outside of Summit County Library Somewhat Satisfied - Could Be Better	Access to Books and Materials Outside of Summit County Library Neutral	Access to Books and Materials Outside of Summit County Library Satisfied - Good	Access to Books and Materials Outside of Summit County Library Very Satisfied - Excellent	Access to Books and Materials Outside of Summit County Library N/A
Library Staff	Library Staff Not Satisfied - Needs Lots of Work	Library Staff Somewhat Satisfied - Could Be Better	Library Staff Neutral	Library Staff Satisfied - Good	Library Staff Very Satisfied - Excellent	Library Staff N/A

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* 3. Please select your level of satisfaction with the North Branch Library (Silverthorne)

	Not Satisfied - Needs Lots of Work	Somewhat Satisfied - Could Be Better	Neutral	Satisfied - Good	Very Satisfied - Excellent	N/A
Book & Magazine Selection	Book & Magazine Selection Not Satisfied - Needs Lots of Work	Book & Magazine Selection Somewhat Satisfied - Could Be Better	Book & Magazine Selection Neutral	Book & Magazine Selection Satisfied - Good	Book & Magazine Selection Very Satisfied - Excellent	Book & Magazine Selection N/A
DVD Selection	DVD Selection Not Satisfied - Needs Lots of Work	DVD Selection Somewhat Satisfied - Could Be Better	DVD Selection Neutral	DVD Selection Satisfied - Good	DVD Selection Very Satisfied - Excellent	DVD Selection N/A
Computers & Technology	Computers & Technology Not Satisfied - Needs Lots of Work	Computers & Technology Somewhat Satisfied - Could Be Better	Computers & Technology Neutral	Computers & Technology Satisfied - Good	Computers & Technology Very Satisfied - Excellent	Computers & Technology N/A
Children's Books & Area	Children's Books & Area Not Satisfied - Needs Lots of Work	Children's Books & Area Somewhat Satisfied - Could Be Better	Children's Books & Area Neutral	Children's Books & Area Satisfied - Good	Children's Books & Area Very Satisfied - Excellent	Children's Books & Area N/A
Events for Adults	Events for Adults Not Satisfied - Needs Lots of Work	Events for Adults Somewhat Satisfied - Could Be Better	Events for Adults Neutral	Events for Adults Satisfied - Good	Events for Adults Very Satisfied - Excellent	Events for Adults N/A
Events for Children	Events for Children Not Satisfied - Needs Lots of Work	Events for Children Somewhat Satisfied - Could Be Better	Events for Children Neutral	Events for Children Satisfied - Good	Events for Children Very Satisfied - Excellent	Events for Children N/A
Events for Teens	Events for Teens Not Satisfied - Needs Lots of Work	Events for Teens Somewhat Satisfied - Could Be Better	Events for Teens Neutral	Events for Teens Satisfied - Good	Events for Teens Very Satisfied - Excellent	Events for Teens N/A
Customer Service	Customer Service Not Satisfied - Needs Lots of Work	Customer Service Somewhat Satisfied - Could Be Better	Customer Service Neutral	Customer Service Satisfied - Good	Customer Service Very Satisfied - Excellent	Customer Service N/A
Hours	Hours Not Satisfied - Needs Lots of Work	Hours Somewhat Satisfied - Could Be Better	Hours Neutral	Hours Satisfied - Good	Hours Very Satisfied - Excellent	Hours N/A
Facility	Facility Not Satisfied - Needs Lots of Work	Facility Somewhat Satisfied - Could Be Better	Facility Neutral	Facility Satisfied - Good	Facility Very Satisfied - Excellent	Facility N/A
Availability of Spanish Language Materials	Availability of Spanish Language Materials Not Satisfied - Needs Lots of Work	Availability of Spanish Language Materials Somewhat Satisfied - Could Be Better	Availability of Spanish Language Materials Neutral	Availability of Spanish Language Materials Satisfied - Good	Availability of Spanish Language Materials Very Satisfied - Excellent	Availability of Spanish Language Materials N/A

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* 4. Please select your level of satisfaction with the Main Library (Frisco)

	Not Satisfied - Needs Lots of Work	Somewhat Satisfied - Could Be Better	Neutral	Satisfied - Good	Very Satisfied - Excellent	N/A
Book & Magazine Selection	Book & Magazine Selection Not Satisfied - Needs Lots of Work	Book & Magazine Selection Somewhat Satisfied - Could Be Better	Book & Magazine Selection Neutral	Book & Magazine Selection Satisfied - Good	Book & Magazine Selection Very Satisfied - Excellent	Book & Magazine Selection N/A
DVD Selection	DVD Selection Not Satisfied - Needs Lots of Work	DVD Selection Somewhat Satisfied - Could Be Better	DVD Selection Neutral	DVD Selection Satisfied - Good	DVD Selection Very Satisfied - Excellent	DVD Selection N/A
Computers & Technology	Computers & Technology Not Satisfied - Needs Lots of Work	Computers & Technology Somewhat Satisfied - Could Be Better	Computers & Technology Neutral	Computers & Technology Satisfied - Good	Computers & Technology Very Satisfied - Excellent	Computers & Technology N/A
Children's Books & Area	Children's Books & Area Not Satisfied - Needs Lots of Work	Children's Books & Area Somewhat Satisfied - Could Be Better	Children's Books & Area Neutral	Children's Books & Area Satisfied - Good	Children's Books & Area Very Satisfied - Excellent	Children's Books & Area N/A
Events for Adults	Events for Adults Not Satisfied - Needs Lots of Work	Events for Adults Somewhat Satisfied - Could Be Better	Events for Adults Neutral	Events for Adults Satisfied - Good	Events for Adults Very Satisfied - Excellent	Events for Adults N/A
Events for Children	Events for Children Not Satisfied - Needs Lots of Work	Events for Children Somewhat Satisfied - Could Be Better	Events for Children Neutral	Events for Children Satisfied - Good	Events for Children Very Satisfied - Excellent	Events for Children N/A
Events for Teens	Events for Teens Not Satisfied - Needs Lots of Work	Events for Teens Somewhat Satisfied - Could Be Better	Events for Teens Neutral	Events for Teens Satisfied - Good	Events for Teens Very Satisfied - Excellent	Events for Teens N/A
Customer Service	Customer Service Not Satisfied - Needs Lots of Work	Customer Service Somewhat Satisfied - Could Be Better	Customer Service Neutral	Customer Service Satisfied - Good	Customer Service Very Satisfied - Excellent	Customer Service N/A
Hours	Hours Not Satisfied - Needs Lots of Work	Hours Somewhat Satisfied - Could Be Better	Hours Neutral	Hours Satisfied - Good	Hours Very Satisfied - Excellent	Hours N/A
Facility	Facility Not Satisfied - Needs Lots of Work	Facility Somewhat Satisfied - Could Be Better	Facility Neutral	Facility Satisfied - Good	Facility Very Satisfied - Excellent	Facility N/A
Availability of Spanish Language Materials	Availability of Spanish Language Materials Not Satisfied - Needs Lots of Work	Availability of Spanish Language Materials Somewhat Satisfied - Could Be Better	Availability of Spanish Language Materials Neutral	Availability of Spanish Language Materials Satisfied - Good	Availability of Spanish Language Materials Very Satisfied - Excellent	Availability of Spanish Language Materials N/A

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* 5. Please select your level of satisfaction with the South Branch Library (Breckenridge)

	Not Satisfied - Needs Lots of Work	Somewhat Satisfied - Could Be Better	Neutral	Satisfied - Good	Very Satisfied - Excellent	N/A
Book & Magazine Selection	Book & Magazine Selection Not Satisfied - Needs Lots of Work	Book & Magazine Selection Somewhat Satisfied - Could Be Better	Book & Magazine Selection Neutral	Book & Magazine Selection Satisfied - Good	Book & Magazine Selection Very Satisfied - Excellent	Book & Magazine Selection N/A
DVD Selection	DVD Selection Not Satisfied - Needs Lots of Work	DVD Selection Somewhat Satisfied - Could Be Better	DVD Selection Neutral	DVD Selection Satisfied - Good	DVD Selection Very Satisfied - Excellent	DVD Selection N/A
Computers & Technology	Computers & Technology Not Satisfied - Needs Lots of Work	Computers & Technology Somewhat Satisfied - Could Be Better	Computers & Technology Neutral	Computers & Technology Satisfied - Good	Computers & Technology Very Satisfied - Excellent	Computers & Technology N/A
Children's Books & Area	Children's Books & Area Not Satisfied - Needs Lots of Work	Children's Books & Area Somewhat Satisfied - Could Be Better	Children's Books & Area Neutral	Children's Books & Area Satisfied - Good	Children's Books & Area Very Satisfied - Excellent	Children's Books & Area N/A
Events for Adults	Events for Adults Not Satisfied - Needs Lots of Work	Events for Adults Somewhat Satisfied - Could Be Better	Events for Adults Neutral	Events for Adults Satisfied - Good	Events for Adults Very Satisfied - Excellent	Events for Adults N/A
Events for Children	Events for Children Not Satisfied - Needs Lots of Work	Events for Children Somewhat Satisfied - Could Be Better	Events for Children Neutral	Events for Children Satisfied - Good	Events for Children Very Satisfied - Excellent	Events for Children N/A
Events for Teens	Events for Teens Not Satisfied - Needs Lots of Work	Events for Teens Somewhat Satisfied - Could Be Better	Events for Teens Neutral	Events for Teens Satisfied - Good	Events for Teens Very Satisfied - Excellent	Events for Teens N/A
Customer Service	Customer Service Not Satisfied - Needs Lots of Work	Customer Service Somewhat Satisfied - Could Be Better	Customer Service Neutral	Customer Service Satisfied - Good	Customer Service Very Satisfied - Excellent	Customer Service N/A
Hours	Hours Not Satisfied - Needs Lots of Work	Hours Somewhat Satisfied - Could Be Better	Hours Neutral	Hours Satisfied - Good	Hours Very Satisfied - Excellent	Hours N/A
Facility	Facility Not Satisfied - Needs Lots of Work	Facility Somewhat Satisfied - Could Be Better	Facility Neutral	Facility Satisfied - Good	Facility Very Satisfied - Excellent	Facility N/A
Availability of Spanish Language Materials	Availability of Spanish Language Materials Not Satisfied - Needs Lots of Work	Availability of Spanish Language Materials Somewhat Satisfied - Could Be Better	Availability of Spanish Language Materials Neutral	Availability of Spanish Language Materials Satisfied - Good	Availability of Spanish Language Materials Very Satisfied - Excellent	Availability of Spanish Language Materials N/A

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* 6. Please share any other thoughts/comments/ideas you have for the Library Board.

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* 7. What do you value most from the Summit County Library?

Access to books & magazines

Access to downloadable materials such as e-books & audiobooks

Access to materials from outside the Summit County Library system

Access to children's books

Access to events for children

Access to events for adults

Access to events for teens

Access to computers & technology

Access to a place to read/think/study

Access to Spanish language materials

Other (please specify)

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* 8. What library in Summit County do you regularly use?

North Branch (Silverthorne)

Main Library (Frisco)

South Branch (Breckenridge)

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* 9. What areas do you think should be priorities for improving the Summit County Library over the next 5 years? (select top 3.)

Availability of computers & technology

Communication about library services & events

Downloadable materials - E-books & audio books

Events for adults

Events for children

Events for teens

Hours of operation

North Branch Library (Silverthorne)

Quality of customer service

Sense of community & love of learning

Spanish language materials & bilingual outreach

Other (please specify)

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* 10. What is your age?

0 - 18

19 - 29

30 - 49

50 - 65

66 - Older