Funeral Board Survey Please take a minute and let us know how we are doing. Question Title * 1. Approximately how many times have you contacted the Arizona Funeral Board for assistance during the last 12 months? 0 100 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 2. Do you feel you received the assistance you were seeking? Yes Yes, but the assistance could have been more complete. No I did not know I could contact the Board for assistance. Other (please clarify with your comments) OK Question Title * 3. Did Board staff respond to you in a timely manner? (within 24-48 hours) Yes No OK Question Title * 4. How would you describe the online renewal process? Very user friendly. It is manageable I made it through with some assistance I absolutely hate technology and would prefer paper again. Other (please clarify with your comments) OK Question Title * 5. How often do you review the minutes or audio recording from the monthly Board meetings? Always Usually Sometimes Rarely Never OK Question Title * 6. How would you describe the Funeral Board's website? (select all that apply) User friendly Hard to navigate Very informative Needs to be more informative I do not use the Funeral Board's website OK Question Title * 7. What type of information would you like the Board's website to include? OK Question Title * 8. Overall, what is your level of satisfaction with the Board staff? Excellent Satisfactory Needs Improvement Unsatisfactory Other (please specify) OK Question Title * 9. What was your method of contact with the Board office? Telephonic In person Email Off site staff visit Other (please specify) OK DONE