Bon Secours Laboratory Services

Question Title

* 1. How likely is it that you would recommend our laboratory to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our Courier Service?

Question Title

* 3. Which of the following words would you use to describe the skill of the
phlebotomist? Select all that apply.

Question Title

* 4. Overall, how well does our Customer Service score in the areas of Courteous, Promptness and Knowledge?

Question Title

* 5. How reasonable are our company's participation for health insurance?

Question Title

* 6. How would you rate the timeliness of the laboratory reports?

Question Title

* 7. How responsive have we been to your questions or concerns about Billing concerns?

Question Title

* 8. How satisfied are you with the feedback when there is a problem with a
specimen?

Question Title

* 9. How easy is it to order laboratory tests in Connect Care?

Question Title

* 10. Of the services listed above, which is most important to you?

T