NIMIIPUU HEALTH PATIENT SATISFACTION SURVEY 2024

Question Title

* 1. Which Nimiipuu Health site did you most recently visit?

Kamiah

Lapwai

Question Title

* 2. Which Department(s) did you visit? Check any or all that apply.

Medical

Dental

Pharmacy

Behavioral Health/Behavioral Telehealth

Optometry

Lab/X-Ray

Massage/Physical Therapy

Community Health

Purchased and Referred Care

Wellness Center

Diabetes Coordinator

Benefits Coordinator

Patient Advocate

Other (please specify)

Question Title

* 3. How easy was it to schedule your appointment?

Easy

Somewhat easy

Difficult

Very difficult

Question Title

* 4. How satisfied were you with the check-in process?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

Question Title

* 5. How long did you wait (beyond your appointment time) to be seen by your provider?

Less than 5 minutes

5-10 minutes

10-20 minutes

20-30 minutes

More than 30 minutes

Question Title

* 6. How would you describe the care you received from your provider (Doctor, Dentist, Pharmacist, Mental Health Therapist, etc.)?

Exceeded expectations

Met expectations

Below expectations

Question Title

* 7. Were your concerns addressed and did your provider involve you when making treatment decisions?

Yes

Question Title

* 8. Did you leave with a clear understanding of your plan of care, including any follow-up, if needed?

Clear

Somewhat clear

Unclear

Question Title

* 9. How familiar are you with the NMPH referral process?

Familiar

Somewhat familiar

Not at all familiar

Question Title

* 10. Were you provided health care that respected your culture and traditions?

Yes

Question Title

* 11. Were you provided health care in a confidential setting? If not, please fill out a patient comment form (available through our Patient Advocate or any Patient Care Coordinator)

Yes

Question Title

* 12. How satisfied are you with the cleanliness and appearance of our facility?

Satisfied

Somewhat satisfied

Dissatisfied

Question Title

* 13. How would you rate the overall care you received? Also, please provide any comments on how we can improve our services.

High quality care

Average level of care

Low quality care

NIMIIPUU HEALTH PATIENT SATISFACTION SURVEY 2024

Question Title

* 1. Which Nimiipuu Health site did you most recently visit?

Question Title

* 2. Which Department(s) did you visit? Check any or all that apply.

Question Title

* 3. How easy was it to schedule your appointment?

Question Title

* 4. How satisfied were you with the check-in process?

Question Title

* 5. How long did you wait (beyond your appointment time) to be seen by your provider?

Question Title

* 6. How would you describe the care you received from your provider (Doctor, Dentist, Pharmacist, Mental Health Therapist, etc.)?

Question Title

* 7. Were your concerns addressed and did your provider involve you when making treatment decisions?

Question Title

* 8. Did you leave with a clear understanding of your plan of care, including any follow-up, if needed?

Question Title

* 9. How familiar are you with the NMPH referral process?

Question Title

* 10. Were you provided health care that respected your culture and traditions?

Question Title

* 11. Were you provided health care in a confidential setting? If not, please fill out a patient comment form (available through our Patient Advocate or any Patient Care Coordinator)

Question Title

* 12. How satisfied are you with the cleanliness and appearance of our facility?

Question Title

* 13. How would you rate the overall care you received? Also, please provide any comments on how we can improve our services.

Question Title

* 14. Are there any services you would like to see expanded or introduced here at Nimiipuu Health?

Question Title

* 15. Are there any additional Comments regarding this survey or Nimiipuu Health?