How much do you agree or disagree with the following statements? For each statement, please check the appropriate box.

* CUSTOMER SERVICE 

  Strongly Agree Agree Disagree Strongly Disagree
I feel welcomed at this school.
I am able to reach staff, teachers and site administrators when a question, a concern or a suggestion arises.
I am treated cordially and respectfully by office personnel.
Teachers keep me well informed about my child's progress and other related issues.
Teachers at this school provide high quality instruction to my child.
The principal is responsive to my questions or concerns.

* General Comments:

* Suggestions/Recommendations:

* PARENTAL INVOLVEMENT

  Strongly Agree Agree Disagree Strongly Disagree
School staff takes parental concerns seriously, and responds timely within a 48 hour period.
Communication with families occurs in an open and respectful manner.
Language, race, appearance or gender influence how I was treated by the school.
I feel welcome to participate in this school.
I am proud that my child attends this school.

* General Comments:

* Suggestions/Recommendations:

* SCHOOL CLIMATE AND CULTURE

  Strongly Agree Agree Disagree Strongly Disagree
This school provides a safe place to learn.
My child is safe in the neighborhood around the school.
My child is safe on school grounds.
The entry of visitors and outsiders onto the campus is controlled.
My child's background (i.e. race, ethnicity, religion and economic status) is valued at the school.
My principal is a good problem solver and is able to mediate, synthesize and filter issues from parents and students.

* General Comments:

* Suggestions/Recommendations:

* What type of parent information/training do you feel are needed?

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