* 1. Are you a customer at Plaza Sports Center?

* 2. How did you hear from us?

* 3. How do you find out about our programs and services?

* 4. Do you think you are well informed about all our programs and services?

* 5. What would be the best way to reach you to inform you of our different programs?

* 6. What kind of NEW programs would like to see at Plaza Sports Center?

* 7. Do you participate in any program we offer?

* 8. Please rate us on the following:

  Very Satisfied Satisfied N/A Unsatisfied Very Unsatisfied
Customer service
Quality of products/service
Sales staff
Over all satisfaction

* 9. How likely are you to recommend our products/services to others?

* 10. Please suggest how can we improve our products/services to better serve you?