We encourage you to take time to answer the questions as the collective responses we receive will shape the course of negotiations. Your responses are strictly confidential to the Union and no one will see your responses. Most importantly, the survey results will not be published. Unions do not release their survey results for an important reason: When Management has access to the survey results they choose to only discuss the “top 1 or 2 issues” they perceive as most important to the employees and refuse to negotiate anything else. The practice of unions keeping survey results confidential is an important strategy in the negotiations process.

Please be aware that answering questions 1-40 is mandatory. Answering questions 41-50 is optional.

Collectively, supporting each other, we will achieve an Agreement that we deserve. No Agreement will be final until voted on and ratified by the members of the Union.

In Unity, 

Your AFA Union Officers
Valentin, Katarzyna, and Ted

DEMOGRAPHICS
Where are you based?

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* 1. Where are you based?

How long have you been a cabin crew member for Norwegian?

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* 2. How long have you been a cabin crew member for Norwegian?

What is your age group?

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* 3. What is your age group?

Are you the primary wage earner in your household?

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* 4. Are you the primary wage earner in your household?

How do you get to your home base?

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* 5. How do you get to your home base?

How satisfied are you being based at your current home base?

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* 6. How satisfied are you being based at your current home base?

Do you need to supplement your income from Norwegian/OSM in order to make ends meet (e.g., a second job)?

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* 7. Do you need to supplement your income from Norwegian/OSM in order to make ends meet (e.g., a second job)?

Of the following list of priorities please rank in order of importance with 1 being the highest:

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* 8. Of the following list of priorities please rank in order of importance with 1 being the highest:

COMPENSATION
Of the following list, please rank in order of importance with 1 being the highest:

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* 9. Of the following list, please rank in order of importance with 1 being the highest:

Is the current compensation of $270 for a bought day off (BDL) sufficient?

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* 10. Is the current compensation of $270 for a bought day off (BDL) sufficient?

If you had to pick only one (1) option, which would you choose?

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* 11. If you had to pick only one (1) option, which would you choose?

If you had to pick only one (1) option, which would you choose?

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* 12. If you had to pick only one (1) option, which would you choose?

Are you aware that recurrent training, computer-based training, and other required training events are unpaid?

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* 13. Are you aware that recurrent training, computer-based training, and other required training events are unpaid?

Do you think that after a certain number of time, you should not have any reserve/standby days placed on your roster?

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* 14. Do you think that after a certain number of time, you should not have any reserve/standby days placed on your roster?

Are you aware that reserve/standby days are unpaid?

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* 15. Are you aware that reserve/standby days are unpaid?

Would you be more likely to “pick up” a reserve/standby day from a colleague if you were paid for it?

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* 16. Would you be more likely to “pick up” a reserve/standby day from a colleague if you were paid for it?

The minimum notification time for a CCM who is given an assignment while on call (standby) should be:

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* 17. The minimum notification time for a CCM who is given an assignment while on call (standby) should be:

If IOCC were to require advance notice before check in when reporting "sick" in order for it not to be considered a "no-show", what would be a reasonable time?

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* 18. If IOCC were to require advance notice before check in when reporting "sick" in order for it not to be considered a "no-show", what would be a reasonable time?

If you could choose only one, how many block hours per month would you LIKE TO work every month?

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* 19. If you could choose only one, how many block hours per month would you LIKE TO work every month?

If you could choose only one, which would you prefer?

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* 20. If you could choose only one, which would you prefer?

If you could choose only one, which would you prefer?

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* 21. If you could choose only one, which would you prefer?

Your ideal trip/pairing length is:

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* 22. Your ideal trip/pairing length is:

If you had the option to pick up trips from CCMs in a US crew base other than yours, would you do it.

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* 23. If you had the option to pick up trips from CCMs in a US crew base other than yours, would you do it.

If you had the option to be based in Europe for a certain amount of time (less than a year), would you would be interested in doing it?

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* 24. If you had the option to be based in Europe for a certain amount of time (less than a year), would you would be interested in doing it?

Please select the statement you most agree with:

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* 25. Please select the statement you most agree with:

If you could only choose one, which would you prefer?

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* 26. If you could only choose one, which would you prefer?

How many times have you successfully traded trips with another CCM in the past 12 months?

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* 27. How many times have you successfully traded trips with another CCM in the past 12 months?

Which of the items below should be awarded in order of seniority? (select all that apply)

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* 28. Which of the items below should be awarded in order of seniority? (select all that apply)

If given the option to drop/give away one trip a month, would you do it?

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* 29. If given the option to drop/give away one trip a month, would you do it?

If you were given the option to “sell” your hotel room where you received at least half the cost the company would have paid for the hotel room, how often would you do it?

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* 30. If you were given the option to “sell” your hotel room where you received at least half the cost the company would have paid for the hotel room, how often would you do it?

If you were given the option to reserve your own hotel room in your overnight city, where you had to pay for it yourself and later submit a receipt for reimbursement, would you do it?

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* 31. If you were given the option to reserve your own hotel room in your overnight city, where you had to pay for it yourself and later submit a receipt for reimbursement, would you do it?

BENEFITS
Do you utilize the health insurance provided by OSM?

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* 32. Do you utilize the health insurance provided by OSM?

If you DO utilize the health insurance provided by OSM, are you satisfied with this insurance?

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* 33. If you DO utilize the health insurance provided by OSM, are you satisfied with this insurance?

If you could choose only one, which would you prefer?

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* 34. If you could choose only one, which would you prefer?

What do you care about most when considering your health coverage?

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* 35. What do you care about most when considering your health coverage?

Of the following insurance priorities, please rank in order of importance with 1 being the highest:

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* 36. Of the following insurance priorities, please rank in order of importance with 1 being the highest:

How important is it to you that the Company provide matching contribution to a retirement/401(k) plan?

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* 37. How important is it to you that the Company provide matching contribution to a retirement/401(k) plan?

How important is it to you that the Company provide better travel benefits than what we have currently?

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* 38. How important is it to you that the Company provide better travel benefits than what we have currently?

Grievance and Discipline
Overall, are you satisfied with the Company’s record on discipline and terminations.

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* 39. Overall, are you satisfied with the Company’s record on discipline and terminations.

How important is it to you that we negotiate a grievance process where you can grieve/dispute a Company decision that affects you, whether it be for money or discipline?

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* 40. How important is it to you that we negotiate a grievance process where you can grieve/dispute a Company decision that affects you, whether it be for money or discipline?

OPTIONAL QUESTIONS
Before you started working for Norwegian, were you aware that you would not have any control over the types of schedules/rosters you’d be assigned?

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* 41. Before you started working for Norwegian, were you aware that you would not have any control over the types of schedules/rosters you’d be assigned?

Before you started working for Norwegian, were you aware that you could potentially have reserve/standby days on your roster every month?

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* 42. Before you started working for Norwegian, were you aware that you could potentially have reserve/standby days on your roster every month?

Before you started working for Norwegian, were you aware that you would only be entitled to eight (8) days off a month?

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* 43. Before you started working for Norwegian, were you aware that you would only be entitled to eight (8) days off a month?

Before you starting working for Norwegian, were you aware that you would not be paid/credited for taking vacation?

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* 44. Before you starting working for Norwegian, were you aware that you would not be paid/credited for taking vacation?

Are you aware that the pilots are guaranteed 10 days off each month?

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* 45. Are you aware that the pilots are guaranteed 10 days off each month?

If given the option to be cross trained on the Company’s B737 (short haul) aircraft and perform short haul flying, you would:

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* 46. If given the option to be cross trained on the Company’s B737 (short haul) aircraft and perform short haul flying, you would:

Before you started working for Norwegian, were you aware that you would not be provided with travel benefits on Norwegian's short haul flights or other airlines?

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* 47. Before you started working for Norwegian, were you aware that you would not be provided with travel benefits on Norwegian's short haul flights or other airlines?

Have you ever visited the Union website www.norwegianafa.org?

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* 48. Have you ever visited the Union website www.norwegianafa.org?

What is the best method for the Union to Communicate with you?

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* 49. What is the best method for the Union to Communicate with you?

ADDITIONAL COMMENTS

Your feedback is important to us. Please add any additional comments or changes you would like to see included in a Contract in the box below.

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* 50. ADDITIONAL COMMENTS

Your feedback is important to us. Please add any additional comments or changes you would like to see included in a Contract in the box below.

Our proposals will be based upon direct Member feedback and we are focused on the clear and defined priorities you have identified as being important in our negotiations. Your suggestions may contain any additions, changes, deletions, or desires - both for and against any possible direction negotiations may take. For any additional comments or proposals, please send an email to: info@norwegianafa.org
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