Township of Nipigon Community Satisfaction Survey

Please take time to complete the Community Satisfaction Survey.

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* 1. In your view, as a resident of Nipigon, what is the MOST important issue facing your community, that you feel should receive the greatest attention from your local leaders?

Growth and Development

Affordable Housing

Road Maintenance

Improve Infrastructure

Recycling

Recreation/Art Programs

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* 2. How would you rate the overall quality of life in Nipigon today?

Very good

Good

Poor

Very Poor

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* 3. Overall, would you say that Nipigon is a safe place to live?

Very safe

Somewhat safe

Not very safe

Not safe at all

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* 4. Taking everything into account, how satisfied are you with the way the Township of Nipigon's Council is going about running the municipality?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 5. Taking everything into account, how satisfied are you with the way the Township of Nipigon's Administration is going about running the municipality

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 6. Following is a list of programs and services provided to you by the Township of Nipigon. Please tell us how important each one is to you.

	Very Important	Somewhat Important	Not Very Important	Not Important at all	I Don't Know
COVID 19 Response	COVID 19 Response Very Important	COVID 19 Response Somewhat Important	COVID 19 Response Not Very Important	COVID 19 Response Not Important at all	COVID 19 Response I Don't Know
Community Events	Community Events Very Important	Community Events Somewhat Important	Community Events Not Very Important	Community Events Not Important at all	Community Events I Don't Know
Recreation Facilities/Programs	Recreation Facilities/Programs Very Important	Recreation Facilities/Programs Somewhat Important	Recreation Facilities/Programs Not Very Important	Recreation Facilities/Programs Not Important at all	Recreation Facilities/Programs I Don't Know
Edge Arts Programs	Edge Arts Programs Very Important	Edge Arts Programs Somewhat Important	Edge Arts Programs Not Very Important	Edge Arts Programs Not Important at all	Edge Arts Programs I Don't Know
Nipigon Museum	Nipigon Museum Very Important	Nipigon Museum Somewhat Important	Nipigon Museum Not Very Important	Nipigon Museum Not Important at all	Nipigon Museum I Don't Know
Nipigon Marina	Nipigon Marina Very Important	Nipigon Marina Somewhat Important	Nipigon Marina Not Very Important	Nipigon Marina Not Important at all	Nipigon Marina I Don't Know
Animal Control/By Law Services	Animal Control/By Law Services Very Important	Animal Control/By Law Services Somewhat Important	Animal Control/By Law Services Not Very Important	Animal Control/By Law Services Not Important at all	Animal Control/By Law Services I Don't Know
Nipigon Public Library	Nipigon Public Library Very Important	Nipigon Public Library Somewhat Important	Nipigon Public Library Not Very Important	Nipigon Public Library Not Important at all	Nipigon Public Library I Don't Know
Recycling	Recycling Very Important	Recycling Somewhat Important	Recycling Not Very Important	Recycling Not Important at all	Recycling I Don't Know
Recreation Trails	Recreation Trails Very Important	Recreation Trails Somewhat Important	Recreation Trails Not Very Important	Recreation Trails Not Important at all	Recreation Trails I Don't Know

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* 7. How satisfied are you with the overall level and quality of services and programs provided by the Township of Nipigon.

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 8. Please tell us how satisfied you are with the job the Township of Nipigon is doing in provided the following programs and services.

	Very Satisfied	Somewhat Satisfied	Not Very Satisfied	Not Satisfied At All	I Don't Know
Fire Services	Fire Services Very Satisfied	Fire Services Somewhat Satisfied	Fire Services Not Very Satisfied	Fire Services Not Satisfied At All	Fire Services I Don't Know
Water/Wastewater	Water/Wastewater Very Satisfied	Water/Wastewater Somewhat Satisfied	Water/Wastewater Not Very Satisfied	Water/Wastewater Not Satisfied At All	Water/Wastewater I Don't Know
Community Events	Community Events Very Satisfied	Community Events Somewhat Satisfied	Community Events Not Very Satisfied	Community Events Not Satisfied At All	Community Events I Don't Know
Policing Services (OPP)	Policing Services (OPP) Very Satisfied	Policing Services (OPP) Somewhat Satisfied	Policing Services (OPP) Not Very Satisfied	Policing Services (OPP) Not Satisfied At All	Policing Services (OPP) I Don't Know
Recycyling	Recycyling Very Satisfied	Recycyling Somewhat Satisfied	Recycyling Not Very Satisfied	Recycyling Not Satisfied At All	Recycyling I Don't Know
Garbage Collection	Garbage Collection Very Satisfied	Garbage Collection Somewhat Satisfied	Garbage Collection Not Very Satisfied	Garbage Collection Not Satisfied At All	Garbage Collection I Don't Know
Parks and Trails	Parks and Trails Very Satisfied	Parks and Trails Somewhat Satisfied	Parks and Trails Not Very Satisfied	Parks and Trails Not Satisfied At All	Parks and Trails I Don't Know
Recreation Programs	Recreation Programs Very Satisfied	Recreation Programs Somewhat Satisfied	Recreation Programs Not Very Satisfied	Recreation Programs Not Satisfied At All	Recreation Programs I Don't Know
Emergency Preperation	Emergency Preperation Very Satisfied	Emergency Preperation Somewhat Satisfied	Emergency Preperation Not Very Satisfied	Emergency Preperation Not Satisfied At All	Emergency Preperation I Don't Know
Edge Arts Programs	Edge Arts Programs Very Satisfied	Edge Arts Programs Somewhat Satisfied	Edge Arts Programs Not Very Satisfied	Edge Arts Programs Not Satisfied At All	Edge Arts Programs I Don't Know
Animal Control/By-law	Animal Control/By-law Very Satisfied	Animal Control/By-law Somewhat Satisfied	Animal Control/By-law Not Very Satisfied	Animal Control/By-law Not Satisfied At All	Animal Control/By-law I Don't Know
Snow Removal	Snow Removal Very Satisfied	Snow Removal Somewhat Satisfied	Snow Removal Not Very Satisfied	Snow Removal Not Satisfied At All	Snow Removal I Don't Know

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* 9. Thinking of all services and programs you receive from the Township of Nipigon overall, do you feel you get good value or poor value for your tax dollars?

Very Good Value

Fairly Good Value

Fairly Poor Value

Very Poor Value

I Don't Know

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* 10. Considering all of the services that the Township of Nipigon offers, can you please choose up to two (2) services that you would propose to spend more on to receive an increase in service.

Recreation Programs

Trails

Snow Removal

Recycling

Road Maintenance

Arts Programs

Infrastructure Improvements (water, sewer and storm water management)

Museum Building Upgrades

Tourism Department

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* 11. Overall, how would you rate the Township of Nipigon in terms of how well it communicates with residents about its service, programs, policies and plans?

Very good

Good

Poor

Very Poor

I Don't Know

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* 12. Thinking about your information needs, what kinds of information do you want the Township of Nipigon to provide?

Community events

Capital Projects

Council and Public Meetings

Municipal taxes, Property Taxes, Budget

By-laws

Emergency Services

Parks, Recreation, and Arts

I don't want information

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* 13. What is the best methods for the Township of Nipigon to communicate information to you?

Newspaper

Social Media

Township Website

Mail

Radio

Printed newsletter/Pamphlet/Brochure

Texting

Phone calls

Billboards/posters

Open houses/public consultations

Town Council meetings

I don't want information

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* 14. Have you visited the Township of Nipigon website at www.nipigon.net in the past 6 months?

Yes

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* 15. If yes to Q.14, how useful was the information and online services available on the website?

Extremely useful

Very useful

Somewhat useful

Not so useful

Not at all useful

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* 16. Please indicate your agreement or disagreement with the following statements.

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree	I Don't Know
Town staff are courteous, helpful and knowledgeable	Town staff are courteous, helpful and knowledgeable Strongly Agree	Town staff are courteous, helpful and knowledgeable Somewhat Agree	Town staff are courteous, helpful and knowledgeable Somewhat Disagree	Town staff are courteous, helpful and knowledgeable Strongly Disagree	Town staff are courteous, helpful and knowledgeable I Don't Know
The quality of service from the Township is consistently high	The quality of service from the Township is consistently high Strongly Agree	The quality of service from the Township is consistently high Somewhat Agree	The quality of service from the Township is consistently high Somewhat Disagree	The quality of service from the Township is consistently high Strongly Disagree	The quality of service from the Township is consistently high I Don't Know
The Township of Nipigon practices open and accessible government	The Township of Nipigon practices open and accessible government Strongly Agree	The Township of Nipigon practices open and accessible government Somewhat Agree	The Township of Nipigon practices open and accessible government Somewhat Disagree	The Township of Nipigon practices open and accessible government Strongly Disagree	The Township of Nipigon practices open and accessible government I Don't Know
Township staff are easy to get ahold of when I need them	Township staff are easy to get ahold of when I need them Strongly Agree	Township staff are easy to get ahold of when I need them Somewhat Agree	Township staff are easy to get ahold of when I need them Somewhat Disagree	Township staff are easy to get ahold of when I need them Strongly Disagree	Township staff are easy to get ahold of when I need them I Don't Know
The Township of Nipigon responds quickly to requests and concerns	The Township of Nipigon responds quickly to requests and concerns Strongly Agree	The Township of Nipigon responds quickly to requests and concerns Somewhat Agree	The Township of Nipigon responds quickly to requests and concerns Somewhat Disagree	The Township of Nipigon responds quickly to requests and concerns Strongly Disagree	The Township of Nipigon responds quickly to requests and concerns I Don't Know

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* 17. The next few statements are about how you personally feel about diversity and inclusion in the Township of Nipigon. To what extent do you agree or disagree with the following statements?

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree	I Don't Know
I feel a sense of belonging in the community	I feel a sense of belonging in the community Strongly Agree	I feel a sense of belonging in the community Somewhat Agree	I feel a sense of belonging in the community Somewhat Disagree	I feel a sense of belonging in the community Strongly Disagree	I feel a sense of belonging in the community I Don't Know
People in the Township of Nipigon are friendly	People in the Township of Nipigon are friendly Strongly Agree	People in the Township of Nipigon are friendly Somewhat Agree	People in the Township of Nipigon are friendly Somewhat Disagree	People in the Township of Nipigon are friendly Strongly Disagree	People in the Township of Nipigon are friendly I Don't Know
People in the Township of Nipigon feel accepted regardless of their background, identity or lifestyle	People in the Township of Nipigon feel accepted regardless of their background, identity or lifestyle Strongly Agree	People in the Township of Nipigon feel accepted regardless of their background, identity or lifestyle Somewhat Agree	People in the Township of Nipigon feel accepted regardless of their background, identity or lifestyle Somewhat Disagree	People in the Township of Nipigon feel accepted regardless of their background, identity or lifestyle Strongly Disagree	People in the Township of Nipigon feel accepted regardless of their background, identity or lifestyle I Don't Know
Nipigon needs to address racism and discrimination	Nipigon needs to address racism and discrimination Strongly Agree	Nipigon needs to address racism and discrimination Somewhat Agree	Nipigon needs to address racism and discrimination Somewhat Disagree	Nipigon needs to address racism and discrimination Strongly Disagree	Nipigon needs to address racism and discrimination I Don't Know

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* 18. Additional comments and concerns

Thank you for taking the time to complete the Community Satisfaction Survey. Completed surveys can be dropped off in the Book Return Box in front of the Nipigon Public Library.