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Affordable Housing Provider COVID-19 Survey - November 2021
1.
Are you aware of confirmed COVID-19 cases in your property/ies?
Yes, in some of them
Yes, in most of them
No, in none of them
2.
How would you categorize your overall financial strain resulting from COVID-19?
Severely cost-burdened
Cost-burdened
Not cost-burdened
3.
HUD CARES Act funds for COVID-19 expenses (please select all that apply)
We received COVID-19 Supplemental Payments (CSPs) in previous rounds
We requested CSPs for OPERATIONAL expenses in the current (fourth) round
We requested CSPs for CAPITAL expenses in the current (fourth) round
We have not requested or received extra COVID-19 payments from HUD
4.
How long would you estimate waitlists for your property/ies to be (please select all that apply)?
Waitlist open with immediate vacancies
Less than 6 months
6 months – 1 year
1-2 years
3-4 years
5 or more years
Our waitlist is closed
5.
How high are vacancy rates are your property/ies (please select all that apply)?
0-2%
2-4%
4-6%
6-8%
More than 8%
6.
How is COVID-19 impacting occupancy at your property/ies?
Vacancy rates are higher
Vacancy rates are unchanged
Vacancy rates are lower
7.
What percentage of your residents do you estimate are fully vaccinated against COVID-19 (excluding boosters)?
I don’t know
Less than 20%
Less than 40%
Less than 60%
Less than 80%
More than 80%
8.
How are you assisting residents with access to COVID-19 booster shots?
We have hosted an on-site booster clinic
We plan to host an on-site booster clinic
We have supported residents with off-site access to booster shots
We are not assisting residents with booster shot access
9.
What percentage of your staff do you estimate is fully vaccinated against COVID-19 (excluding boosters)?
I don’t know
Less than 20%
Less than 40%
Less than 60%
Less than 80%
More than 80%
10.
What vaccination policies do you have in place for staff?
We require full vaccination of staff
We require full vaccination OR regular testing of staff
We are considering implementing a vaccination/testing requirement
We are not considering a requirement at this time
11.
Based on your current knowledge, will the new OSHA emergency rule, which requires staff vaccine requirements of employers with 100 or more employees, apply to you?
Yes
No
I don’t know
12.
IF the OSHA emergency rule does apply to you, how prepared do you feel to meet its requirements?
Very prepared
Somewhat prepared
Not at all prepared
I don’t know
Not applicable
13.
IF the OSHA emergency rule applies to you, which aspects are concerning to you?
Informing and educating employees
Losing key staff
Navigating the vaccination status of vendors and care givers
Establishing proper vaccination and testing reporting protocols
Recordkeeping
Offering paid time off for vaccinations and for vaccine side effects
Not applicable
Reporting to OSHA
Fines and Penalties
Other (please specify)
14.
What staffing issues have your property/ies experienced in the past three months (please select all that apply)
Confirmed cases among staff
Low morale
Challenges with staffing levels
Significant overtime scheduling or contract services
Personal circumstances impacting productivity
None
Other (please specify)
15.
At your communities, how do residents access the internet?
The property provides internet to residents in their apartments
Residents privately pay for their own internet access
The property offers reduced-price internet to residents
I don’t know
16.
How many residents do you estimate have access to the internet in their apartments?
Less than 25%
25-49%
50-75%
More than 75%
I don’t know
17.
What kinds of technology and connectivity services do you community/ies
CURRENTLY
offer?
Free, building-wide internet
Building-wide, resident-paid internet
Tech support
Free/discounted devices
Online/virtual programming
Digital literacy support
Access to the internet in common areas
Community computer rooms
Other (please specify)
18.
What kinds of technology and connectivity services do you
WANT TO OFFER
at your community/ies? (select all that apply)
Free, building-wide internet
Building-wide, resident-paid internet
Tech support
Free/discounted devices
Online/virtual programming
Digital literacy support
Access to the internet in common areas
Community computer rooms
Other (please specify)
19.
What are your biggest barriers to providing internet to residents throughout your property/ies (please select all that apply)?
Lack of staff technical knowledge or expertise
Cost to install/upgrade internet infrastructure at property
Cost for ongoing operations/internet service subscriptions
Presence of broadband in your geographic areas
Restrictive marketing agreements with Internet Service Providers (ISPs)
Lack of interest among organization/board/residents
Cost of equipment and hardware, including devices
Multilingual resident population
Digital literacy among staff and residents
Resident access to technology
Staff capacity and tech support concerns
20.
What is most important to you about internet access at your community/ies (select all that apply)
Resident wellbeing
Property operations
Telehealth access for residents
Digital equity
Other (please specify)
21.
This fiscal year, have you experienced challenges with contract renewals and Budget-Based Rent Increase (BBRI) requests? (please select all that apply)
Our renewals have been delayed
Our increases have been denied
We have not had issues with renewals or increases
Other (please specify)
22.
What type of oversight has been conducted at your property since June 2021? (select all that apply)
HUD Management and Occupancy Review
PBCA Management and Occupancy Review
Physical Inspections (UPCS)
Physical Inspections (NSPIRE)
Other (please specify)
23.
If you are a Section 202 PRAC property, have you incorporated the $15 Per Unit Per Month Supportive Services Fee into your budgets?
Yes
No, but we plan to start requesting it
No, not interested
I don’t know what this is yet
Not a PRAC/not eligible
24.
What types of emergencies does/do your property/ies prepare for (please select all that apply)?
Natural disasters (hurricane, tornadoes, wildfires)
Emergencies (building fires, power outages)
Infectious disease scenarios (pandemic)
Active shooter
Other (please specify)
25.
How does your property prepare for emergencies (please select all that apply)?
Regular drills and trainings
Posting emergency plans
Back-up generator/s
Extra supplies
Transportation and evacuation support for residents
Other (please specify)
26.
What do you anticipate to be the top operational challenge in the next three months?
Financial challenges/funding delays
Vacancy issues
HUD compliance
Fair housing issues
Inspections/maintenance
Disaster preparedness and recovery
Resident mental health
Staffing and workforce
Vaccine mandates and access
Other (please specify)
27.
How well does LeadingAge represent your needs and interests as a housing provider?
Very Well
Moderately Well
Not well
28.
In the past three months, how often did you participate in LeadingAge calls or education opportunities?
I regularly participated in calls and meetings hosted by LeadingAge
I engaged via email with LeadingAge but did not participate in many calls or meetings
I did not engage much with LeadingAge this quarter
29.
Which LeadingAge content topics were most relevant to you in the last three months? (select all that apply)
COVID-19 Vaccination requirements for staff
COVID-19 Booster shots and clinics for staff and residents
Resident mental health issues
CARES Act Payments through COVID-19 Supplemental Payments (CSP)
REAC inspections and MORs
Services and Service Coordination
Meal programs at housing communities
Internet Connectivity at affordable senior housing communities
Disaster preparedness and response
Legislative updates
Eviction prevention
Renewals and budget increases
Other (please specify)
30.
Would you be interested in submitting a proposal to present at a future LeadingAge conference (national or state)?
No thanks!
Yes! (please specify any topic ideas and your email address)
Not sure – tell me more (please specify your email address)
