9-1-1 Ransomware Questionnaire

If your 9-1-1 center has been hit with ransomware please fill out this survey. I have experienced it myself and am curious about other's experiences.

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* 1. Has your 9-1-1 center been hit with ransomware more than once?

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* 2. Were you still able to use CAD?

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* 3. If you were able to use CAD what systems were effected by the ransomware?

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* 4. If you weren't able to use CAD what did you use? (an example answer is pen and paper)

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* 5. Do you know how the ransomware came in? (for example: someone opened an attachment from e-mail)

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* 6. How long did it take for your 9-1-1 center to become fully functional after the ransomware incident?

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* 7. If you didn't have the ability to use CAD how long did that last? Put N/A if this doesn't apply.

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* 8. What services do you use that weren't available to you during the ransomware event? (such as e-mail, rapid sos, mapping, etc?)

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* 9. Please tell me anything else you'd like to say about your ransomware event?

Things to include are how you felt, what you felt was the most important lesson learned from it, your general thoughts/feelings about the ransomware event.

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