During your most recent visit, were the reception staff at PhysioArt’s office as helpful as you thought they should be?

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* 1. During your most recent visit, were the reception staff at PhysioArt’s office as helpful as you thought they should be?

How easy or difficult was it to schedule your appointment at a time that was convenient for you?

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* 2. How easy or difficult was it to schedule your appointment at a time that was convenient for you?

The process of getting insurance approval was easy and done in reasonable time frame

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* 3. The process of getting insurance approval was easy and done in reasonable time frame

Telephone calls are answered promptly and professionally by PhysioArt staff

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* 4. Telephone calls are answered promptly and professionally by PhysioArt staff

Your physiotherapist introduced themselves and made you feel at ease during the first treatment session

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* 5. Your physiotherapist introduced themselves and made you feel at ease during the first treatment session

The treating physiotherapist understood your specific problems and concerns and worked to address them

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* 6. The treating physiotherapist understood your specific problems and concerns and worked to address them

The treatment by the therapist was always professional and all aspects of the treatment were discussed with you

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* 7. The treatment by the therapist was always professional and all aspects of the treatment were discussed with you

The facility and treatment rooms were neat and clean and gave you a comforting feeling

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* 8. The facility and treatment rooms were neat and clean and gave you a comforting feeling

Getting to PhysioArt was easy and access to parking was no problem.

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* 9. Getting to PhysioArt was easy and access to parking was no problem.

Would you recommend your therapist and/or PhysioArt Physiotherapy Center to your family and friends

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* 10. Would you recommend your therapist and/or PhysioArt Physiotherapy Center to your family and friends

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