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* 1. During your most recent visit, were the reception staff at PhysioArt’s office as helpful as you thought they should be?

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* 2. How easy or difficult was it to schedule your appointment at a time that was convenient for you?

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* 3. The process of getting insurance approval was easy and done in reasonable time frame

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* 4. Telephone calls are answered promptly and professionally by PhysioArt staff

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* 5. Your physiotherapist introduced themselves and made you feel at ease during the first treatment session

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* 6. The treating physiotherapist understood your specific problems and concerns and worked to address them

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* 7. The treatment by the therapist was always professional and all aspects of the treatment were discussed with you

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* 8. The facility and treatment rooms were neat and clean and gave you a comforting feeling

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* 9. Getting to PhysioArt was easy and access to parking was no problem.

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* 10. Would you recommend your therapist and/or PhysioArt Physiotherapy Center to your family and friends

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