Satisfaction Survey Question Title * 1. In which county did you or your family member receive services? Boone Cabell Clay Kanawha Lincoln Logan Mason Putnam Wayne Question Title * 2. I or my family member received: Adult Services Children Services Question Title * 3. I received services within the timeframe I wanted. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 4. I was treated with respect and dignity. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. I was involved with decisions regarding mine or my family members care. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title * 6. I feel better now than when I started services. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 7. The staff were responsive to my questions about services. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title * 8. The staff met my needs. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 9. The environment was clean and comfortable. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title * 10. I understand the medications I take, why and how I should take them. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title * 11. Overall I was satisfied with my services. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 12. How likely is it that you would recommend Prestera Health Services to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 13. Is there a staff member(s) whom you would like to see recognized for the care she/he provided? Question Title * 14. Do you have a comment or suggestion on how your services could have been better? Done