Lexelle Broker Training - Residential Home Insurance Question Title * 1. Participants Details Full Name Email Address Broker Question Title * 2. What is the maximum number of claims a policy holder can make in a period of insurance (select one) 1 3 Unlimited Question Title * 3. Which of the following does the Residential Home Emergency NOT cover? (Please tick one) Bursting or Sudden leakage of water pipes within your property Damage to the mains electrical wiring system and components (fuse box, light fittings, switches or sockets) Annual Service of the insured property's central heating boiler Question Title * 4. Is the following statement True or False? This policy will cover any services which are outside the boundary of the plot of land on which the property is situated. True False Question Title * 5. When a policy holder purchases the policy for the first time what is the waiting period before a claim can be made on the policy? 24 Hours 48 Hours A claim can be made for any incident/s arising after purchase of the policy Question Title * 6. What is the maximum age of a boiler that can be covered? Up to 5 years old Up to 10 years old Up to 15 years old Question Title * 7. What is the maximum number of consecutive days a property can be left unoccupied before cover is excluded? 30 Days 60 Days 90 Days Question Title * 8. What are the opening hours of the claims phoneline? 9am to 5pm Monday to Friday 8am to 8pm every day of the week 24 hours every day of the week Question Title * 9. Is the following statement true or false? The policy will cover a broken toilet even if there is another working toilet in the insured property? True False Question Title * 10. What is the maximum Kw capacity the heating system in the insured property can put out per hour? 60Kw 100Kw Unlimited Question Title * 11. Does the policy cover a commercial property used for business purposes? Yes No Finish