The Deakin Student Legal Service (DSLS) values your feedback. Student feedback is valuable for helping DSLS understand each student’s experience so we can deliver the right services that students need.

This survey has 10 questions and will take you about 5 minutes to complete.

Your response is confidential and will not affect your right to use the Deakin Student Legal Service.

If you have any questions or concerns about this survey, then please contact the Co-ordinator of the Deakin Student Legal Service on phone (03) 9285 4822 or email deakin@eclc.org.au.

Thank you. Please start the survey below.

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* 1. What kind of student are you?

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* 2. Your main Deakin campus is...

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* 3. Why did you contact the Deakin Student Legal Service?

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* 4. You first heard about the Deakin Student Legal Service from:

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* 5. Thinking about our service – do you agree or disagree?

  Strongly Agree Agree Disagree Strongly Disagree
It was easy to contact the legal service when you first needed help
The lawyer or migration agent listened to your legal problem
The lawyer or migration agent helped you understand the problem and how to deal with it
The lawyer or migration agent was friendly and supportive

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* 6. After we helped you, do you agree or disagree that…

  Strongly agree Agree Disagree Strongly disagree
You better understand how the law applies to your problem
You feel more confident about getting help in the future
You feel more confident about how to handle legal problems in the future
You would recommend this legal service to other people

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* 7. Did our service make any difference to…

  Made it much better Made it a little better No difference Made it worse
Your money situation?
Your housing situation?
Your safety?
How stressed you feel?
Your studies and class attendance?

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* 8. Over all, how useful was our service to you?

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* 9. Do you have any suggestions on how we could improve our service?

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* 10. Is there anything else you'd like to tell us?

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