1. Center for Digital Equity Organization Survey

This organizational survey is intended to collect organizational data as it relates to digital inclusion in your organization and community. The survey consists of 20 questions and takes about 15 minutes to complete. Responses will only be published in aggregated form, no individual responses will be published. Personally identifying data, such as your organizations name, will be kept on a secured, password-protected drive, and will only be used internally and to provide you specific feedback on your organization's digital opportunity capacity. Survey data allows us to provide baseline data to measure growth across digital inclusion themes.

Potential risks of this study include mild psychological discomfort with some of the questions. You may skip any question that makes you feel uncomfortable. You may not receive any personal benefits from being in this study. However, others may benefit from the knowledge gained from this study.

You will receive no financial compensation for your participation in the study.

Your participation in this survey is voluntary. If you do not wish to participate in this survey, there will be no negative consequences associated with your decision.
If you have any questions about this survey, please contact Amy Crippen by email at crippena@queens.edu or by phone at 704-337-2283.

Queens University of Charlotte attempts to ensure participants are treated in a fair and respectful manner. Contact the University’s Institutional Review Board Chair (Dr. Julie Schmidt, IRB@queens.edu) if you have any questions about how you have been treated as a participant in this investigation.

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* 1. Please provide the following contact information.

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* 2. When was your organization founded?

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* 3. Does your organization have a mission statement? If so, can you please copy/paste in the box below.

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* 4. How long ago did your organization complete a strategic plan?

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* 5. Please select the range that includes the amount of your annual operating budget during the last calendar year.

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* 6. Please provide the total number of full and part-time employees as well as volunteers involved with your organization during the last calendar year.

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* 7. How many constituents on average does your organization serve in a typical month?

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* 8. Which of the following communities does your organization primarily serve? (Select all that apply)

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* 9. When talking about digital inclusion--defined as the activities necessary to ensure that all individuals and communities have access to and use of information and communication technologies--please rate your agreement or disagreement on the following statements:

  NA Strongly Disagree Disagree Agree Strongly Agree
My organization's board/leadership is aware of this term
My organization's staff is aware of this term
This term is included/mentioned in our strategic plan
When working on this issue, we have multiple partners identified
Addressing this issue has funding potential for the organization
Digital inclusion is a significant issue in my community
This issue is not a priority/does not align with the organization's work
While my organization is not focused on digital inclusion, we would like to partner with organizations that are
My organization is aware of digital inclusion efforts/projects in the community
My organization has collected related data via surveys, interviews, focus groups, etc.

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* 10. When conducting work in the community, which of the following did you typically partner with over the past year (select all that apply)?

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* 11. Over the past year, from which of the following did you receive most of your funding (select all that apply)?

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* 12. When it comes to your organization's partners (See partner examples in question 10), please rate your agreement or disagreement on the following statements:

  NA Strongly Disagree Disagree Agree Strongly Agree
Partners are trusted
Our partners are easy to work with
Number of partners is adequate
Quality of partnerships is outstanding
We compete for limited resources
Generally, we see eye to eye when addressing community issues
Interested in collaborating to compete for limited funding

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* 13. In the past year, my organization's partner network has:

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* 14. When it comes to your organization's infrastructure, please rate your agreement or disagreement on the following statements:

  NA Strongly Disagree Disagree Agree Strongly Agree
Has adequate facilities to provide training/workshops
Offers free Wi-Fi access to the community
Is capable of bringing partners together
Has an effective reporting and data gathering system in place
Is generally perceived as a leader in the community
Has adequate funding
Has adequate staffing
Is capable of working on digital equity/inclusion

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* 15. Please rank your organization on the following items where 1 is low and 5 is high

  1 (Low) 2 3 4 5 (High)
Capacity to offer digital inclusion workshops/trainings
Ability to secure funds for digital inclusion programming/resources
Availability of reliable devices to conduct trainings/workshops
Impact evaluation assessment of programs/resources
Development of data dashboards
Marketing of available programs/resources
Digital navigator services

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* 16. I believe my organization will still be here ten years from now.

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* 17. Please rank the following challenges to your organization over the next year from highest to lowest:

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* 18. On average, how frequently does your organization sponsor community-wide events for your constituents, members, clients, etc.?

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* 19. Any other thing you would like to mention regarding your organization's mindset, support networks, and/or infrastructure?

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* 20. My organization is interested in the development of these services (select all that apply):

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