Contacting us and booking appointments

Our goal is to provide timely and high quality services to improve the quality of life for our patients.  Would you please take a couple of minutes to complete this questionnaire in order to help us to understand what we are doing well and what we can improve on?

1. How would you prefer to receive information about our clinic?

2. Using any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible, what number would you use to rate the Smithville Medical Centre Family Health Team?

  0 Worst  1 2 3 4 5 6 7 8 9 10 Best 
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3. Would you have been interested in booking your appointment online?

4. When you needed an urgent appointment how long did you wait to see your Family Doctor or Nurse Practitioner.

5. The last time you needed medical care in the evening or on a weekend did you get care at our office?

6. If you answered 'no' to question 5 did you receive care at a walk-in clinic or the Emergency Department instead?

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