City of Chamblee Development Department Customer Service Survey Please respond to the questions below to help us gauge our present level of service. OK Question Title * 1. Please enter your contact information Name * Company E-mail Address * OK Question Title * 2. What was the reason for your interaction with the Development Department? Information or records request Permit-related request Zoning-related request Code enforcement Other (please specify) OK Question Title * 3. For the purposes of your interaction with the Development Department, are you: Contractor Developer Resident/homeowner Business owner/operator/employee Real estate person Design Professional Other (please specify) OK Question Title * 4. How did you communicate with the Development Department? In person Phone E-mail Website Other (please specify) OK Question Title * 5. How would you rate the Development Department's performance in the following categories? Not satisfied Satisfied Very satisfied Responsiveness Responsiveness Not satisfied Responsiveness Satisfied Responsiveness Very satisfied Efficiency Efficiency Not satisfied Efficiency Satisfied Efficiency Very satisfied User-friendly process User-friendly process Not satisfied User-friendly process Satisfied User-friendly process Very satisfied Customer Service Customer Service Not satisfied Customer Service Satisfied Customer Service Very satisfied Overall Experience Overall Experience Not satisfied Overall Experience Satisfied Overall Experience Very satisfied Knowledge Knowledge Not satisfied Knowledge Satisfied Knowledge Very satisfied OK Question Title * 6. Do you have any comments or suggestions for improvement? OK Question Title * 7. May we contact you regarding your response to Question 6? Yes No OK Question Title * 8. Would you like to receive e-mail updates from this department in the future? Yes No OK DONE