CHRobinson.com Website Satisfaction

1. Feedback

Thank you for visiting CHRobinson.com.

To help us improve our site, please provide us with feedback about your visit by taking our brief survey. Your input would be greatly appreciated. Please be assured that any information you provide will be kept completely confidential and will be used for research purposes only.

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1. What was your main reason for visiting our site today? (Required.)

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2. How satisfied were you with your overall experience on the C. H. Robinson website today? (Required.)

1 - Not at all satisfied

7 - Extremely Satisfied

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3. How well did our site deliver what you were looking for? (Required.)

1 - Failed to meet my expectations

7 - Exceeded my expectations

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4. Now, please rate the following specific aspects of our site:

	1 - Strongly Disagree	2	3	4	5	6	7 - Strongly Agree
Well organized and easy to navigate	Well organized and easy to navigate 1 - Strongly Disagree	Well organized and easy to navigate 2	Well organized and easy to navigate 3	Well organized and easy to navigate 4	Well organized and easy to navigate 5	Well organized and easy to navigate 6	Well organized and easy to navigate 7 - Strongly Agree
Information was complete and helpful	Information was complete and helpful 1 - Strongly Disagree	Information was complete and helpful 2	Information was complete and helpful 3	Information was complete and helpful 4	Information was complete and helpful 5	Information was complete and helpful 6	Information was complete and helpful 7 - Strongly Agree
Appealing website design	Appealing website design 1 - Strongly Disagree	Appealing website design 2	Appealing website design 3	Appealing website design 4	Appealing website design 5	Appealing website design 6	Appealing website design 7 - Strongly Agree
C. H. Robinson services were clearly explained	C. H. Robinson services were clearly explained 1 - Strongly Disagree	C. H. Robinson services were clearly explained 2	C. H. Robinson services were clearly explained 3	C. H. Robinson services were clearly explained 4	C. H. Robinson services were clearly explained 5	C. H. Robinson services were clearly explained 6	C. H. Robinson services were clearly explained 7 - Strongly Agree
I will visit the C. H. Robinson website again	I will visit the C. H. Robinson website again 1 - Strongly Disagree	I will visit the C. H. Robinson website again 2	I will visit the C. H. Robinson website again 3	I will visit the C. H. Robinson website again 4	I will visit the C. H. Robinson website again 5	I will visit the C. H. Robinson website again 6	I will visit the C. H. Robinson website again 7 - Strongly Agree

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5. How likely is it that you would recommend the C. H. Robinson website to a friend or colleague? (Required.)

0 - Not at all likely

5 - Neutral

10 - Extremely Likely

CHRobinson.com Website Satisfaction

1. Feedback

Question Title

1. What was your main reason for visiting our site today? (Required.)

Question Title

2. How satisfied were you with your overall experience on the C. H. Robinson website today? (Required.)

Question Title

3. How well did our site deliver what you were looking for? (Required.)

Question Title

4. Now, please rate the following specific aspects of our site:

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5. How likely is it that you would recommend the C. H. Robinson website to a friend or colleague? (Required.)

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6. Within the past 6 months, how many times have you visited the C. H. Robinson website?

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7. Your primary relationship to C. H. Robinson: (Required.)

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8. Your current relationship status:

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9. The position you hold at your company:

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10. The annual transportation spend of your company:

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11. Your age:

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12. Any additional comments or ideas for our website:

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* 1. What was your main reason for visiting our site today? (Required.)

Question Title

* 2. How satisfied were you with your overall experience on the C. H. Robinson website today? (Required.)

Question Title

* 3. How well did our site deliver what you were looking for? (Required.)

Question Title

* 4. Now, please rate the following specific aspects of our site:

Question Title

* 5. How likely is it that you would recommend the C. H. Robinson website to a friend or colleague? (Required.)

Question Title

* 6. Within the past 6 months, how many times have you visited the C. H. Robinson website?

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* 7. Your primary relationship to C. H. Robinson: (Required.)

Question Title

* 8. Your current relationship status:

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* 9. The position you hold at your company:

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* 10. The annual transportation spend of your company:

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* 11. Your age:

Question Title

* 12. Any additional comments or ideas for our website:

1. What was your main reason for visiting our site today? (Required.)

2. How satisfied were you with your overall experience on the C. H. Robinson website today? (Required.)

3. How well did our site deliver what you were looking for? (Required.)

4. Now, please rate the following specific aspects of our site:

5. How likely is it that you would recommend the C. H. Robinson website to a friend or colleague? (Required.)

6. Within the past 6 months, how many times have you visited the C. H. Robinson website?

7. Your primary relationship to C. H. Robinson: (Required.)

8. Your current relationship status:

9. The position you hold at your company:

10. The annual transportation spend of your company:

11. Your age:

12. Any additional comments or ideas for our website: