Donor Satisfaction Survey

Thank you for taking the time to complete this satisfaction questionnaire. It should take approximately 7 minutes or less to complete. The feedback regarding your experience is very important to MS Ireland and helps us to understand how we can improve your donor experience and tailor our communications to your needs and preferences.

1.Do you identify as:(Required.)

A male

A female

Other/non-binary

Prefer not to disclose

3.Have you donated, taken part in a fundraiser, or both?(Required.)

I have donated

I took part in a fundraiser

Both

4.How often do you donate to MS Ireland?(Required.)

5.How often have you taken part in a fundraiser?(Required.)

Once

I take part once every year

I take part between 2 and 4 times every year

I take part more than 4 times every year

6.Why did you decide to support MS Ireland?(Required.)

I have MS

I know someone with MS

Someone recommended this charity to me

Other (please specify)

7.What is your preferred way of donating?(Required.)

Online through the website

Over the phone

By post (cheque, cash, postal order)

By bank transfer

Through another online platform (Just Giving, Funraisin,...)

8.Do you donate to any other charity?(Required.)

Yes

No

If so, which charity do you also donate to?

Donor Satisfaction Survey - Year 2024

Part 1: Welcome