McAfee SMB Partner Survey Question Title * 1. When selecting a security vendor to refer to your SMB customers what criteria is most important to you? I go with whatever the customer asks for Easy to quote and support The vendor with the most profitability; i.e., spiffs, deal registration/margin, McAfee Rewards and Rebates he best technology for the right price Easy to quote and easy to deploy Question Title * 2. On a scale of one to five (1 = Poor, 5 = Excellent), how would you rank McAfee’s SMB Specialization in terms of: 1 2 3 4 5 Sales Training Sales Training 1 Sales Training 2 Sales Training 3 Sales Training 4 Sales Training 5 Technical Training Technical Training 1 Technical Training 2 Technical Training 3 Technical Training 4 Technical Training 5 Profitability Profitability 1 Profitability 2 Profitability 3 Profitability 4 Profitability 5 Ease of Doing Business Ease of Doing Business 1 Ease of Doing Business 2 Ease of Doing Business 3 Ease of Doing Business 4 Ease of Doing Business 5 Marketing Resources Marketing Resources 1 Marketing Resources 2 Marketing Resources 3 Marketing Resources 4 Marketing Resources 5 Solution Mix & Pricing Solution Mix & Pricing 1 Solution Mix & Pricing 2 Solution Mix & Pricing 3 Solution Mix & Pricing 4 Solution Mix & Pricing 5 Question Title * 3. Excluding Anti Virus products, what are the most common security products you quote? Question Title * 4. Do you believe McAfee needs to develop a simplified Endpoint Suite that is more relevant to SMB Customers? Yes No If Yes, what do you suggest? Question Title * 5. When you think of McAfee what comes to mind? Endpoint Security, best Anti Virus Product Network Security, Data, Email and Web protection The #1 Dedicated Security company in the world owned by Intel Best of breed dedicated Security solutions from Endpoint to Web managed onsite or in the cloud Cyber Security for Kids? Ask your account mananger for details!! Other (please specify) Question Title * 6. What in your opinion is the strongest thing McAfee has to offer? Wide range of products Customer support Security connected platform Global Threat Intelligence (McAfee GTI) Anti Virus Question Title * 7. What is the biggest challenge you encounter when trying to sell McAfee? Price is much higher than competitors I don’t know the products. Lack of product information Product is difficult to install/operate Customer doesn’t know about McAfee Operationally it is cumbersome – too many steps I don't know who to contact at McAfee Other (please specify) Question Title * 8. Are you currently aware of our McAfee Rewards program? Yes No If no, please contact your Channel Account for McAfee Rewards Program details Done
