Library Services Customer Satisfaction Survey 2015-2016 Thank you for your help in the future development of the service Question Title * 1. Please select the staff group which best corresponds to your role Administrative and Clerical Allied Health Professional Estates and ancillary Pharmacy and associated clinical services Medical staff – not trainees Nursing and midwifery registered Medical student Nursing student Senior doctor – consultant Junior doctor Psychologist Social worker Other Question Title * 2. What have been the main reasons you have used the service in the last year? Health database training Literature searches done by library staff Current awareness services Borrowing books Interlibrary loans, e.g. journal articles E-resources help, e.g. OpenAthens passwords Other (please state) Question Title * 3. How would you rate the service you have received this year? Excellent Good Satisfactory Poor Very Poor Question Title * 4. Has the material you received had any direct impact on your work? Yes No If 'yes', please give details Question Title * 5. Has the material you received resulted in any changes in the way you work or in your level of professional competence? Yes No If 'yes', please give details Question Title * 6. When you have a query for the Library Service, is it dealt with to your satisfaction? Always Nearly Always Sometimes Never Question Title * 7. Are there any improvements/new resources you would like to see? Question Title * 8. Please use this space if you would like to make any further comments Question Title * 9. The Library Service is running a prize draw to which respondents of this survey are eligible to enter. If you would like to enter our prize draw, please provide your work contact details below: Done