Feedback from St.Amant Families: Covid-19 Pandemic Response Question Title * 1. I feel that my family member is receiving the support they need during Covid 19. Not supported well Could use a little more Just right Good Couldn't be better Not supported well Could use a little more Just right Good Couldn't be better OK Question Title * 2. I feel that St.Amant employees are committed to offering quality services during Covid-19. Not committed at all Needs to be more committed Neutral Good Very committed to quality service Not committed at all Needs to be more committed Neutral Good Very committed to quality service OK Question Title * 3. I feel St.Amant employees are compassionate during Covid-19. Not at all Could be better Neutral Compassion has been demonstrated Very compassionate Not at all Could be better Neutral Compassion has been demonstrated Very compassionate OK Question Title * 4. St.Amant’s restrictions and/or program changes in light of Covid-19 have been: Too cautious, negatively affecting my family member’s relationships and/or mental health A little more cautious than I would choose About right A little less cautious than I would choose Not nearly cautious enough, to the detriment of my family member’s health. Please give more detail about your answer OK Question Title * 5. I believe that St.Amant cares about my mental health. Not at all Would like to see more caring Just right I feel mentally cared for by St.Amant Very caring about my mental health Not at all Would like to see more caring Just right I feel mentally cared for by St.Amant Very caring about my mental health OK Question Title * 6. Do you know how to find available resources for mental health needs? Yes, I know how and where to find help if I need. No, please share resources with families. OK Question Title * 7. I feel confident that the emotional and mental health needs of my family member are being met. Not at all Would like to see more Neutral Some need are being met Very confident their needs are met Not at all Would like to see more Neutral Some need are being met Very confident their needs are met OK Question Title * 8. I am getting enough information from St.Amant’s about their response to and planning around Covid-19. I need more info Just right To much info is coming from St.Amant I need more info Just right To much info is coming from St.Amant OK Question Title * 9. I feel connected to my family member who is supported residentially through St.Amant during Covid-19. Not applicable Feel very disconnected Feel somewhat disconnected Feel neutral Feeling somewhat connected Feel very connected Not applicable Feel very disconnected Feel somewhat disconnected Feel neutral Feeling somewhat connected Feel very connected OK Question Title * 10. When voiced, my opinion/feedback seems to count. Not at all A few of my opinions seem to count Neutral Often my opinion seems to count to St.Amant I feel very heard Not at all A few of my opinions seem to count Neutral Often my opinion seems to count to St.Amant I feel very heard OK Question Title * 11. Some things that St.Amant has done well in response to Covid-19: OK Question Title * 12. Some things that St.Amant could improve in response to Covid-19: OK Question Title * 13. Additional comments/suggestions: OK Question Title * 14. I prefer to receive communication via Phone Email Mail OK Question Title * 15. My family member is supported through: Autism Programs and Psychology Services Clinical Services - including Jordan's Principle Community Services - including St.Amant School, Adult Day Services, Foster Care, SIL & River Road Child Care Community Residential Program Health & Transition Services OK Thank you for taking the time to share your insights. OK DONE