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Case Review: Governance Reflection & Your Commentary

Reflection Questions

The following questions are intended to enable you to think further about the case study and apply it to your own situation. If you’d like to share your responses with us, we will use insights gained about our members as part of our continuous improvement. Feel free also to use these questions to guide your own independent reflection.
1.Which of these governance lessons from the case study are most relevant to your role as a director or executive? (Select as many choices as you would like.)
2.Think back to a major boardroom decision you were part of—did social pressure, groupthink, or unchecked authority play a role? How was it handled?
3.What formal mechanisms (e.g., committee structures, independence, separation of Chair and CEO, policies, etc.) have you found work best to avoid rash and unvetted decisions like Trans Union’s? Why?
4.What informal mechanisms (e.g., board culture, approaches to conflict resolution, intentional diversity of perspectives, etc.) have you found work best to avoid rash and unvetted decisions like Trans Union’s? Why?
5.What additional real-world examples or insights did this case illuminate or reinforce for you?