Short-term Rehabilitation Survey Question Title * 1. How would you assess your arrival, welcome, and move-in experience? Please share your impressions in the comment box below, even if they are COVID specific. Poor Below Average Average Above Average Excellent Comments OK Question Title * 2. Did your room provide you what you needed to enjoy your stay? No Somewhat Mostly Yes Would you suggest additional amenities? OK Question Title * 3. During your stay, did you feel that the nursing team listened, communicated carefully, was responsive to your needs (such as answering your call button in a timely fashion), and did everything they could to support you? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied What could be improved? OK Question Title * 4. Acknowledging the safety guidelines around COVID, were you given opportunities to enjoy programs and amenities during your stay? No Yes If yes, did they enhance your stay or would you like to suggest ways they could be improved? OK Question Title * 5. Did housekeeping clean your room in a timely fashion, to your satisfaction, and did you find all areas of Noble clean? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied What areas could be improved? OK Question Title * 6. During your stay at Noble Horizons, how satisfied were you with the quality/variety of food and food service? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Do you have any changes or suggestions you'd like to see implemented? OK Question Title * 7. Was the frequency of your therapy services appropriate and were the therapists helpful and compassionate? No Somewhat Mostly Yes Any feedback or suggestions? OK Question Title * 8. During your discharge, were your care plans clearly explained? Extremely well Very well Somewhat well Not so well Not at all well Would you like to suggest improvements? OK Question Title * 9. On a scale of 1 to 10 with 10 being the highest, how would you rate your experience at Noble Horizons and why? Lowest Highest Lowest Highest Please explain your rating OK Question Title * 10. What about your experience would you recommend to your friends and family, and how might it be even better? OK DONE