The Fogo Island Fire Service dedicates their efforts to providing protection from fire, life threatening emergencies and dangerous conditions for residents and visitors. 

The stations are staffed by dedicated volunteer firefighters. The volunteers respond to a variety of calls that may include general assistance/information inquiries, to responding to emergency incidents such as motor vehicle collisions, fires or medical emergencies.    

In our ongoing efforts to ensure that we are meeting the needs of our community, we are creating a fire services plan to guide operational improvements and ensure the optimization of services to the community. 

To accomplish this, we have engaged Emergency Management & Training Inc. (EMT), to assist us with this initiative. EMT is a consulting firm based in Ontario that has worked with many fire departments in developing their fire master plans, station assessments and fire service reviews. To supplement the fire services plan, EMT has created this community survey to collect input from our valued residents. Please take the time to complete the survey; we need your help! Your confidential responses will assist to ensure focused action that continues to meet the diverse needs of the community. 

The survey will be available until August 18th. 

* 1. What is your general impression of the Fogo Island Fire Service in relation to levels of professionalism, community safety, education and fire prevention awareness programs?

* 2. Have you been in contact with the Fogo Island Fire staff in relation to fire safety programs, and, if so, how did you find this interaction?

* 3. How important are the following statements to you:

  Extremely important Very important Important Not very important Not important at all
How quickly the Fire Department gets to me if I have an emergency
Whether the Fire Department will visit my home to give me safety advice and/or fit smoke alarms
How much the fire services costs me as a tax payer
How well the Fire Department works with other agencies to provide wider community safety services
How often the Fire Department consults me about their services
How often the Fire Department provides community training opportunities (e.g. fire extinguisher training; school safety programs; older and wiser program; smoke alarms; fire escape planning)
How visible the Fire Department is at local community events
Contacting assistance services (such as Red Cross or family services) after an emergency, as required
Timeliness to any request for services or assistance from the Fire Department
Purchasing and maintaining new and applicable equipment to ensure the department has reliable up to date equipment to safely deliver its services
Continued and relevant training to meet the needs of the community

* 4. There are seven core services delivered by the Fogo Island Fire Service. Which services are most important to you? Please rank in order of priority from 1 (most important) to 7 (least important). Please use each number only once and use all seven numbers.

* 5. Over the next 10 years, if you could implement up to three things to improve how the current services are provided by the Fogo Island Fire Service, what would those things be?

* 6. Have you directly received service from any of the Fogo Island Fire Service?

* 7. Could you share some details of your experience and any recommendations for service improvements?

Thank you for completing this survey. Your feedback is greatly appreciated and will help to shape future service delivery efforts.
 
If you have any questions about this survey, please e-mail Lyle Quan, Consultant for Emergency Management & Training Inc. at lquan@emergencymgt.com  

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